Rent-A-Center

Ruby J. 

on Google

6 months ago

My fiance was paying payments on our bedroom set, we've BEEN paying 40 every two weeks ever since we switched our bed frame for a different bed frame. We'll yesterday I went to pay our 40 dollar biweekly payment with MY debit card, just for the guy to say it'll be $73 something. I said "whoa! No its supposed to be 40 biweekly, thats what we've been paying. So PLEASE DO NOT run my card, I will have my fiance call you! Do NOT take the payment and do not run my card" he said "okay" then today they charged my card 75 dollars!!!... read more

Megan Pruitt 

on Google

2 years ago

I am going to be writing a more lengthy review soon if what happened today doesn’t get resolved somehow. I was communicated with..with one thing & then they didn’t stick to what I was told on the phone that is probably going to result in them repossessing the item I got from them. Which was a couch that was tripled in price but in the beginning it sounded like an easy/good deal..which was a trap. My first time with them, so I wasn’t 100% sure on how unfair they are here. But I’m trying to keep this item anyways since I’ve ha... read more

Nancy Conley 

on Google

a year ago

4 calls in 48hrs... 2 calls for payment after payment arrangements were made (3 of which were made on the day the payment was die, not even past due!), and a call no one knew why (they didn't leave a voicemail) but they guessed it was for new sales and discounts (one never received any in the 2 years of using RAC so idk about that). Now it's 1 day past due and I get another call, after my number was taken off the account TWICE 

Remi Hart 

on Google

12 years ago

Awful, all out awful... The town is limited to resources and you figure between Aaron's and Rent-A-Center you would be good to go. They call and harass your phone all day through out the day, I've been at work and these people called my phone aggravating me, saying that my payment had been declined. Yikes come to find out when I changed my billing information that was the cause for the declined payment, I got woke up out of my sleep on the weekends because of this madness, I will not do business with these guys ever again. T... read more

Al Small-Mount 

on Google

6 years ago

Was very disrespectful, the manager and the employees have no type of customer service experience at all. They seem to be very discriminating as we was talked to like dirt. We was supposed to have a washer and dryer delivered and they lied saying they called and knocked on the door. We were at home all day waiting for them to call and come to the house. They said they knocked when there's a door bell to ring. The manager himself is very disrespectful and the BBB ( better business bureau) should be called on this store due ... read more