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Rent-A-Center
- Furniture Stores
- Roanoke, VA
About this business
Location details
3506 Williamson Rd Nw, Roanoke, VA, 24012, United States
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Customer service was 10/10 , Kyle and Wayne were so helpful with the entire process 😊
I had a very disappointing experience at this location. The store manager KYLE was rude, dismissive, and spoke to me in a way that felt unprofessional and unnecessarily hateful. Customer service should be respectful, but instead I left feeling talked down to and unwelcome. Based on this experience, I would not recommend this location to anyone!
Delivery guy damaged refrigerator and my door upon delivery. The lack of professionalism from both field hands and behind the desk workers is concerning.
Even though there was mixed ups and issues that had to be fixed a few times, the customer service was fantastic. I would definitely recommend them and I would recommend the lady that helped me from start to finish, her name is Kimberly.
Nice people very knowledgeable
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.7 star rating with 78 reviews.
When is Rent-A-Center open?
Rent-A-Center is temporarily closed.