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Rent-A-Center
- Furniture Stores
- Houston, TX
About this business
Location details
12600 Bissonnet St, Ste B3, Houston, TX, 77099, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have rented multiple items from Rent A Center locations over the past few years without issue, including three laptops, two really nice tvs, and a set of tires. My most recent rental was an OLED Acer 14 laptop which I returned about six months ago due to excessive heat and poor overall performance because it liked to overheat even when just idling. Until this visit, I had never experienced anything remotely close to this level of inconsistency or hostility. All of my interactions at the Mykawa road location were amazing an... read more
Everyone was extremely helpful and knowledgeable of the items. I got what I needed, and it was delivered the very next day.
If I could give zero stars I would. This location is horrible when it comes to customer service and returning phone calls. I went in for a washer and dryer. Leon was helpful at first but then he started devoting all his time to another customer . I was in the process of applying for merchandise and the customer was just aggravating. I then left to go elsewhere. Leon did make it right because, I did sign up for W/D. But my only concern was not getting the rental agreement documents through email. The link was invalid. I calle... read more
Poor customer service Duke on Bissonet in Houston Texas location was rude hung up in my face and said he can’t help me I called back to speak to manager he just keeps hanging up very unprofessional horrible experience Duke doesn’t need to work customer service at all he will run good customers away.
Just extremely poor customer service they threaten you to make a payment one day late actual threats like we're going to pick up the furniture today nothing we can do about it
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.1 star rating with 114 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open at 10:00 a.m.