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Rent-A-Center

4.0

About this business

Location details

830 Lake Ave, Rochester, NY, 14613, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.055 reviews
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tierra reid's profile image
tierra reid 
a month ago

Website said pick up in store, I call to get ready to pick up the laptop and she started fast talking and taking a tone with me telling me I need to give her some time to verify this that and the other Website said 3$ pay for first week she said electronics have a 100 dollar down payment. Misleading for sure. Canceled on the phone. 

Kathryn Henriquez's profile image
Kathryn Henriquez 
2 months ago

I met the manager in person turns out she’s a very sweet lady, the movers did an amazing job really loved their hard work and efforts 

Kelan Carson's profile image
Kelan Carson 
11 months ago

I’m giving this two stars only because I’m trying to be nice. I stayed polite the entire time, even though the whole experience was off-putting and disappointing. I’m new to the area and didn’t know that each Rent-A-Center operates separately. Where I’m from, there’s only one store for the entire area, so I assumed the system was shared. I walked in looking for a couch and mentioned I already had an account open at the Elmira location. That’s when I learned I needed to have my account transferred—but no one explained that c... read more

Jessica Reyome's profile image
Jessica Reyome 
2 years ago

I missed one payment and I received calls for 3 days multiple times a day and then someone showed up at my door. For one payment. I wasn't weeks or months behind, just one payment. I have been paying for over a yr on this account so it's not like I just started and won't pay. I don't miss payments often so I feel this was beyond extreme. 

purple heart's profile image
purple heart 
5 years ago

The guys are always nice. Always trying to find what is needed if they dont have it. They make you feel good about being there. I would definitely recommend people i have not had a single problem. Keep up the good work guys i give them a 10 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 4 star rating with 55 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.