Rent-A-Center

Mkayla Martin 

on Google

3 months ago

In November, my son and I came down with bronchitis. He was hospitalized, and I lost my voice, so I wasn’t able to respond to this store for about a week. As soon as I could, I called to update them on my situation and explain when I’d be able to make a payment. The manager’s response was shockingly rude. He demanded immediate payment, threatening that I was “breaching my contract.” Despite my health and financial strain, I took $200 out of savings and paid. I explained I’d be caught up by December 5th,when I received my Sa... read more

Tony Snell 

on Google

4 months ago

I can totally understand that people have different experiences and sometimes the energy between people just doesn't always match. I can say that I have never had a negative experience. I have been late on payments before. I have also paid off several items. I have found the staff to be easy to work with. Just understand that people are restricted to what their POS allows them to do. Stores have policies and there's no magic button for them to press to accomplish certain things. Communication is key and they have always work... read more

Matt Hilzendeger 

on Google

5 months ago

The store manager here is the absolute worst human being to deal with. Calling 10 times and beating on the door every week when the payments aren't even late. Even have them on a doorbell recording trying to intimidate my neighbor into telling them when id be off work and home, when I had an approved payment waiver for that week. Plus they charge you for a benefit package that they won't honor. Go to literally any other RAC! 

Jamrock Richards 

on Google

3 weeks ago

I am DISSAPOINTED considering how excitedi was trying to get furniture . Staff not friendly at all. Quick to chase people for their money but can’t RETURN IT 

Dave Garcia 

on Google

3 months ago

This store manager has poor communication! Kept hanging up on me when I was trying to resolve my account