Rent-A-Center's cover image

This profile has been claimed by the business owner or representative.

Rent-A-Center

3.9

About this business

Location details

14346 Warwick Blvd, Ste 356, Newport News, VA, 23602, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.9139 reviews
Select a rating
Oya Labake's profile image
Oya Labake 
a month ago

Rude manager, poor communication, and zero accountability I rarely leave one star reviews, but the customer service at this Rent-A-Center location has been extremely disappointing and continues to be unprofessional. To be clear, our account is currently UP TO DATE, and I even paid this week’s payment two days early. We have a solid payment history and have consistently handled our account responsibly. Before making that early payment, I called the store simply to give a courtesy notice that my check was delayed and I migh... read more

wyley smith's profile image
wyley smith 
2 months ago

I really think its shitty for a truck to come to my house to collect in item and I didn't even get a chance to pay for the item yet. Driver arrived at my door at 1100. I also think its crazy to have the person in the office to call the day before asking for a payment and its not due yet. Yall need to turn that down a little. This is coming from a person who has paid serval items off before in the Hampton store. I WILL NOT be doing business with you all again. 

Brookie B92's profile image
Brookie B92 
3 months ago

Very rude ,very nasty. They dont rent to those in extended stay even if you have proof you have been there for several years and have good standing with the place of living.i was approved through everything online. They lied and said my place said they dont take deliveries which is untrue and extended stay is like studio apartments and the front desk absolutely takes delivered items.....they are discriminatory and evil people....gonna work with Aaron's instead 

Calvin Hunter's profile image
Calvin Hunter 
3 months ago

The 10 dollar deal means nothing you're still gonna pay even tho the banner is misleading Store won't cancel even if you asked probably going to take your next payment anyway from your card so bad that the online chat knows it's a scam 

Jacqueline Lipscomb's profile image
Jacqueline Lipscomb 
a year ago

Good Morning! Shawn and Jamal jus delivered my refrigerator, they were very respectful and made sure everything was by the book, very professional, and stayed in the time frame that was quoted! 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.9 star rating with 139 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.