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Rent-A-Center
- Furniture Stores
- Houston, TX
About this business
Location details
6736 Hillcroft St, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I Went to get a stackable washer and dryer THE washer DOESN'T DRAIN THE WATER AND IT DOESN'T SPIN EITHER I WAS TOLD TODAY FEBRUARY 20,2026 THAT REPAIR WOULD BE DONE TODAY ONLY TO BE LIED TO BY DAHLIA JIMENEZ. SHE SAID MAYBE TOMORROW!!!
Very horrible experience. I walked in and no one was on the floor. A black girl comes from the back and asked what you need, I said I’m looking for a couch she asked did I apply online I stated no. Kept asking me for my information multiple times than says I’m not focused on this I focused on my food in the back. I’m like ok than tells me oh your denied you gone receive a email. Very rude act as if she didn’t wanna be there. Horrible customer service no help at all. Just rushed me out the door.
If you can go elsewhere, I suggest you do so. They will harass you even after you’ve made an arrangement. I got tired of back to back calls and just bought furniture straight out. I scheduled them to just pick up the furniture. Today they came to my door banging and disturbing my neighbors. After Id already told them I was out of town and to pick up next week. The neighbors called the leasing office to file a noise complaint because they were making such a fuss. They even left a pile of these papers in front of my door. The... read more
Worst professionalism ever. The store manager Casimiro Martinez is the absolute worst. I work offshore on oil rigs and told them that I would turn the furniture in when I return. The manager constantly harassed me about via text and phone calls. I called the customer service line and a district manager was supposed to call me and never did.They were constantly coming by my residence even though they knew that I was not home. My doorbell camera catching them every time of course. One employee proceeded to tell whoever he was ... read more
I spoke to Dalia I may be spelling her name wrong I’m horrible with names lol. But I called her needing a washer and dryer by the time I moved in and she went above and beyond and showed me what she had and got me set up for the washer and dryer of my choice in 20 minutes everything was done. Great service!!
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 2.9 star rating with 111 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.