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Rent-A-Center

3.6

About this business

Location details

4720 Jonesboro Rd, Union City, GA, 30291, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.6108 reviews
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robert wormley's profile image
robert wormley 
a month ago

Terrible service as well as the manager. Rent a center it’s time to thinking about hiring some new employees. I was asking why my delivery was canceled and why I did not receive a notice as well as The employees had very rude attitudes. because they didn’t have answers to my questions they got frustrated and became very unprofessional. When I was Just trying to get an understanding. On why it took me to call them to find out what happened. and because I guess I was asking too many questions they decided to cancel my order ... read more

Cherrye Bess's profile image
Cherrye Bess 
a year ago

They have what you need and want but it is 4 times higher in price than if you bought it out right from a store. However, their weekly payment schedule allows you to own it eventually. 

Wilhelmina Martin's profile image
Wilhelmina Martin 
11 months ago

Customer service was great..but the delivery team/customer svc. never told me that my ice maker had to be connected by someone else. Not only that but they damaged my vent to my dryer on the outside wall in the back of my house. And they didn't even tell me. My husband was watching them on camera from work. 🤷🏿‍♂️ 

Phylicia Stowe (Lisa)'s profile image
Phylicia Stowe (Lisa) 
a year ago

This is the worst place. The manager is mean and talks to you really bad. You can have a 0$ balance at the start of a rental he will say RAC does nothing without payment, they do. If you are late he will harass you no leverage at all. Very bad store very bad business. 

Royal House's profile image
Royal House 
a year ago

I cancelled my order with customer service after the store refused to deliver my online purchase and I’m still being charged for merchandise I didn’t receive!…. Two weeks later!. The rent-a-center in Union City is the worst. Kim the store manager is TERRIBLE. After I complained about him not delivering my units, this man had the audacity to tell me “Do I want them or not.” Terrible service, rude, and unprofessional!… to say the least. District manager was supposed to call me back, of course they didn’t do that either! 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.6 star rating with 108 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.