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Rent-A-Center

3.9

About this business

Location details

11624 Lorain Ave, Cleveland, OH, 44111, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.964 reviews
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Amber Brady's profile image
Amber Brady 
a year ago

Brittany at our Cleveland store has been great! She's been extremely helpful and professional and has been a lot of joy throughout this process especially since we were replacing items from when our apartment was burglarized. I explained our situation and she was compassionate and understanding. Her and her staff went above and beyond to help make sure everything went smoothly and we got exactly what we wanted. They even built a couple of the items to make sure they would fit and that we'd like them before they brought them ... read more

Angela Ford's profile image
Angela Ford 
11 months ago

Been with them for a few years. Finally PIF, great experience with Brittany , I know I was a pain in the ass a bit ,but she always was helpful and patient with me , I love this store and great ppl . I was behind few payments sometimes & they never came and repo my things . Over all I recommend this location . My furniture is nice -sturdy and paid offffff. Thanks guys for all u did 🙌🏽❤️ 

Anna Okeefe's profile image
Anna Okeefe 
2 years ago

Delivery guys are always nice, the people at the Lorain location are always willing to talk to me or help me out. I have had one problem with a payment being taken out twice, but the staff immediately fixed the problem. Never any hassles, and they go out of their way to find the appliance you are looking for. I Highly recommend this location. 

Liss's profile image
Liss 
3 years ago

I was told I was getting a new refrigerator, the contract I am on is for a brand new refrigerator and black. I received a white used one, while they waited for their truck. A year later, I decide that I’ll just keep the used one since their truck still hadn’t arrived and this way maybe my payments will be decreased. The payments are the same (which btw are way higher than any other store) and I was told they would not change. If I wanted to pay it off today after 1 year of payments, I could pretty much buy 2 of them somewher... read more

Chelle Leigh Whelan's profile image
Chelle Leigh Whelan 
7 years ago

First I Had 2 fleas jump on me while sitting on the couch in their display room. Ordered a washer and dryer set has to be delivered on Monday at 4 p.m. went into the Rent-A-Center on Tuesday evening the previous week to place my order and make my payment. Come Monday at 4 p.m. they never arrived I receive a call at 4:30 p.m. the manager had lost my application and needed all my information again over the telephone so I gave it to her then she decides at that moment to check all my references and job and verifications mind yo... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.9 star rating with 64 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.