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Rent-A-Center
- Furniture Stores
- Brownsville, TX
About this business
Location details
2921 Boca Chica Blvd, Ste 9, Brownsville, TX, 78521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would give no stars but it's not an option. Earlier I went to rac website found a switch 2 for a penny and I placed the order after verification. I was instructed to call the store. Eventually I ended talking to the manager. He was rude confrontational. Kept telling me different information that was on the website. Said I had to pay 2 weeks upfront. No delivery was available but the website had stated it was. I do say caution with this store.
Workers tried forcing an incorrect dryer plug jumping my breakers almost causing a fire in my garage they told me they would come back to look at it they said they bend the incorrect plug all the time, when the installers returned they hit my sons basketball court and bent it I called customer service and they decided to cancel my account so they wouldn’t have to deal with me Gilbert the manager has the worst customer service
Bad customer service and employees would recommend Aarons a lot better than RAC honestly
I have been continually berated by this manager ( Gilbert) . I have asked him not to contact me because he yells at me and makes verbal threats regarding my account even when I inform him I’ll be paying shortly. I have requested he contacts me by email or text message. He continues to call me and berates me regardless of my requests to only be contacted by email/text .Horrible customer service and borderline insane. I told him we were paying today and he sent his truck to pick up my daughter’s bed regardless . So I had to ... read more
Bad business and deceitful...I placed an order for a clearance item they called me told me it was ready and when I showed up supervisor jacked up the price by 175! Waste of gas waste of time been with them 3 years but after I close my account I'm done..stay away!! Across the Street is EZ Furniture way better prices way better furniture go there. STAY AWAY FROM THIS STORE!!!!!!!!!!
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.9 star rating with 48 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open at 10:00 a.m.