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Rent-A-Center
- Furniture Stores
- Williamsburg, VA
About this business
Location details
701 Merrimac Trl, Ste Aa, Williamsburg, VA, 23185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Assistant manager, Alexia is very rude, doesn’t accept when you’re asking for other managers whom you have been dealing with regarding your account. Alexia makes it seem as if she’s the head person of this store and her customer service is not one that I will be dealing with. However Cheyenne and Nick are both amazing and have been extremely understanding of our current situation and is helping us out to the best of their ability! Cheyenne is very kind and understanding she is absolutely amazing!
Cheyenne has been very delicate to helping me in the process and understanding my order. Customer service was immaculate. Great communication and understanding skills I would highly recommend if you’ve never done this before. Definitely go here.
Plus benefits are a scam. When I needed them most they were no help and gave me the run around. We will see if I get refunded every penny I paid for those benefits. This was the worst experience. Why would you offer benefits that can’t even be used?! SCAM
The staff is really great an polite all except. The employee Alexa she's. Rude. ,Agressive. An really gives the store. Bad reviews. She came by my house and I wasn't home., my neighbor said she was banging on my door so hard. An yelling my name. He came from his back yard where he was working because he thought it was the police an saw her for about 10 min banging an banging on my door , I wont be even going into store again to look at more merchandise because of her aggressive RUDE ---
If i could rate this place zero stars I would! Alexia Is beyond rude and has absolutely no respect when it comes to the customers. She will say anything out of her mouth! They destroy your property and don’t fix it, lie about any and everything and overall a horrible company to deal with. 10/10 DO NOT RECOMMEND!
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.3 star rating with 52 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open at 10:00 a.m.