Rent-A-Center

Michael Shockley 

on Google

8 months ago

absolute terrible experience. I got online and did all the application stuff and picked out what i wanted and it was in store inventory. scheduled a pick and when i showed up was told, No is not here its 20+ miles away, maybe they can get it to the store that day. i leave and go home, I call them back and they tell me the have a used appliance set just like i am looking for in stock and its ready, Ok i am on my way back up to the store. get there and OH NO it just came back and nobody has checked it over. I plainly stated on... read more

Serenitieez 

on Google

2 years ago

I've had good experiences with this place for the most part since "Casey" took over as general manager. Spoke to a woman today that changed my outlook on this. Company policy should not get in the way of customer's looking to do business properly. Certainly don't need to have a speech from them on money management. Would have been a 5 had this been handled like it had been for the last few months. Instead I got preached at for 5 mins after making a one month payment. It's a shame. Edit: I've since spoken with Casey, and he ... read more

Carrie Gould 

on Google

9 months ago

The people that work there are rude and don't want to do the job. They were suppose to pick up a chair today and he looked at it and left. He needs a attitude check. 

Sandra Perdue 

on Google

a year ago

I made a payment and requested a call back never received a call back! Then was told to verify my identity and never was send the link to do so. Canceled my order. Seems like they didn't want my business. 

Iosha Landry 

on Google

2 years ago

My in store experience was amazing everyone was friendly and helpful. My delivery experience was ghetto they were and hr and a half later than the delivery window quoted and I had to keep calling to check status but once they finally arrived they were nice and polite