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Rent-A-Center
- Furniture Stores
- Denton, TX
About this business
Location details
606 West University Dr, Denton, TX, 76201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not a single worker in this store is respectful or professional. No one communicates with you ever. They will laugh and cut you off when you call them just for them to tell you it’s your fault because you don’t listen. I regret ever renting through them and it’s basically impossible to make a complaint or report anything because you are somehow never able to speak to the manager. Does she not care about her employees being unprofessional or having upset customers ?
We went in there originally looking for a bed and we saw a king size bed, which we didn’t look close at first, so we were interested in renting it and then closer looking at it. It was stained and just disgusting and it was broke so then we decided to do a MacBook Air we filled out all the paperwork was approved. They said it would be a week before they could have it shipped to us so we put our deposit down. We waited a week and then they call us a week later saying oh we can’t rent to you because you have the same last nam... read more
Was told I had to set up autopay just because I was late once. I’ve always paid what I owe, and one mistake shouldn’t mean losing control over how I pay. Feels unfair and unprofessional. I expected better treatment as a paying customer.
This place was nice when Sonya was around, but she doesnt appear to be there anymore... Sonya is the reason I am giving 2 stars and not 1, she was magnificent and always made us feel good for shopping with RAC. Now it feels like we are just a RAC prisoner. I've paid off a washer and dryer, an xbox, a soundbar and very soon, a laptop. Given thousands of dollars to the store and overpaid on all these items because it's more convenient to do it this way as well, if the item fails or whatever, there are replacement options. Pay... read more
New manager is trying to tell me I have to enroll in the benefits plus. I have bought multiple things from here for the last 4 years and never enrolled in that. So why all the sudden do I have to do it. The website clearly states this is optional. I’ve never missed a payment or called and requested things to be fixed. Makes no sense Edited to add Tyler called me this morning and fixed the issue I’ll give 5 stars now
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.8 star rating with 115 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.