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Rent-A-Center

4.0

About this business

Location details

4620 West Western Ave, South Bend, IN, 46619, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.096 reviews
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Aracely Rangel's profile image
Aracely Rangel 
4 months ago

Given a faulty dryer that only worked for one load before it completely stopped working. Called/texted to get it resolved. They sent a company out to fix it in a few days but I couldn’t make it to my home since I was only given a 20-30 minute notice. I may have forgotten to call back but I believe they as well could have reached out. I purposely didn’t pay so that way someone could reach me. As they did. I explained again what happened, the person on the phone says. Yes the company called you, and you never called back. I sa... read more

Jonathon Conway's profile image
Jonathon Conway 
4 months ago

Great store and fantastic people! Only reason I did not give 5 stars is because they went to the wrong address when they came to deliver my beds, and then only brought 1 frame...2 beds and 1 frame is what they brought. Its not hard to read an address or paperwork to make sure you have everything you need for the delivery, and they left the plasticon the beds, when i worked for rent-a-center, we removed all the plastic and took it with us, we did not just poke alittle hole and leave it on the bed, they claim its so the mattre... read more

Amber Donald's profile image
Amber Donald 
4 months ago

I think the store has great customer service could be better. I had a problem with my paycheck and I ask the manager is there any way he could wave the late fee and he said no. It just seems they lack empathy. But besides that they do a great job in taking care of me. 

Yanziel Manuel's profile image
Yanziel Manuel 
a year ago

Sad but true you can make all Your payments when due but the moment you fall behind for a personal matter for six days they’re calling you and blowing up your phone to make payments on the items. Treating people like if they were thieves, the fact they’ve had that happen to them from other people doesn’t mean we’re the same. The store manager was very rude and disrespectful and the moment I finish paying off my items they will for sure loose a customer. I paid off a tv for them to come at me over 74$ unbelievable. Poor custo... read more

Ladell Allen's profile image
Ladell Allen 
5 months ago

Great place to go. Very friendly staff. I have not had any problems and they will work with you on a purchase and payments. Great people! I am always greeted with a smile and welcome when I walk in the store. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 4 star rating with 96 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.