Rent-A-Center

Crystal Mason 

on Google

a year ago

If u don't set up auto pay when u make an agreement online you will be harassed by the time the store opens on the due date about your payment every time payment is due that day. I'm half way paid off. Never again will I deal. I have proof of threatening messages and recorded phone calls. For that reason auto pay will never be an option. If I didn't have so much money already invested I would have them come pick up their products. I always deal with Aaron's furniture anyways and now I know why. Customer service with this pla... read more

d d 

on Google

a year ago

DON'T DO IT. Employees manipulate and don't honor first week incentives. If you are one second late on a payment, or maybe not late at all, they call non-stop all day. Sold used that was charged as new.. lied and insisted dryer was new. NOT WHEN THE THERE IS MELTED PLASTIC INSIDE OF THE DRUM. We've since had to repair it 3 times. Manager EXTREMELY rude and abrupt. Not a good experience. Definitely would not recommend dealing with these people. Actual real customer service is sketchy at best- but sad when district manager for... read more

Marie Thomas 

on Google

2 years ago

When I first got my furniture, I was not pleased with the entertainment center/TV stand. The manager and store took over six months before they were able to give me a different one because they messed up the first one. When they set it up they screwed the drawer screws too far, and they were sticking out the side where it was very noticeable, and the doors were completely, uneven! The couch was much smaller than anticipated, but very comfortable I would say. Love the TV!! 

Kayla Counts 

on Google

a year ago

Waited on a set for almost 2 weeks just to call and be told the store manager canceled my order because I said it was too much weekly. What a disappointment. I was told that it could originally take up to 3 weeks and asked if I wanted to pick something in store. I told them I’d wait for the set! Well it came when it said online and another store pulled my order unfortunately. Employees playing on the phone etc. very unprofessional. 

Christopher Crow 

on Google

a year ago

Posting for my mother in law since she was just in the store to pay a bill. Charged her 13 extra dollars for being 1 day late and he was extremely rude to her. Will report you to better business bureau.