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Rent-A-Center
- Furniture Stores
- Gretna, LA
About this business
Location details
91 Westbank Expy, Ste 18a, Gretna, LA, 70053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
0 stars would be the best rating for this store. This store has to have the worst manager in America. She has poor people management skills, I've heard this woman talking to her employees like they were her children. Disrespecting Grown working adults like they aren't human first. Since I've been a customer the employee turnover has been ridiculous. Every few months there's new staff, someone is always quitting. With so many staff changes and her being the only one that remains, I could only imagine the horrible work enviro... read more
Edited to add: I've spoken with Miss Geneva and was made aware of some things. After our conversation I feel that my 1 star should be revised. My table is scheduled to be picked up and we're on good terms! I've tried for a month to get a table picked up. I've been extremely patient. Tried to call 2 times yesterday and was told I would receive a call back. Today I've tried 2 times as well only for the phone to ring until it disconnects me.
I'm writing to express my deep disappointment with the service I've received from your Gretna location. The level of unprofessionalism and disregard for customer needs I've experienced is simply unacceptable. On May 16th, I was scheduled for rotator cuff surgery and rented a recliner to aid in my recovery. Despite being promised a delivery window of 1-3 PM, the recliner didn't arrive until 8:30 PM. This delay caused significant stress on the eve of my surgery. Even more concerning was the scheduled pickup yesterday between... read more
Joseph is more than helpful! He spent over 30 minutes on the phone with me walking me thru everything I needed. He was polite, professional, courteous and most importantly kind. I would absolutely recommend this location and working with Joseph specifically!
I wish I could give 0 stars this is a warning I just tried to rent from these guys the person I was with was forced to co sign even though we said I only wanted to be the paper work. Was told I couldn’t use lease to verify landlord and was getting told they was too busy to call my landlord or get in touch with him. I feel as if we was being judged as soon as we walked in the door because we was hot sweating and little dirty from working on our house. WARNING EVERYONE I REALLY THINK I WAS OVER CHARGERED AS WELL!!!!! The man w... read more
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.7 star rating with 67 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.