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Rent-A-Center
- Furniture Stores
- Richmond, VA
About this business
Location details
3814 Mechanicsville Turnpike, Richmond, VA, 23222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The person was rude when I placed a second call to them regarding issues with my washer and dryer. The person practically called me a liar when I told them that I placed a service call previously. I still have not received any response regarding my washer and dryer being serviced. I’ve never had issues before and have been a long standing customer. I will not be returning to them again.
No form of customer service. I walked into the store & the woman that was at the front dest didn't even acknowledge me. She proceeded with her call, didn't even say I'll be right with you or nothing. While I was standing there waiting for help, she walked off & went in the back, sat down & and continued with her phone call. After 1 minute later, I decided to leave. I really wanted to give a zero star
The mechanicsville va location is so ghetto Store forgot my washer and dryer 1st mistake also employee error btw. I had to take 2 days off of work and wait for the items to come and was given a time of 1 to 3 pm. The items didn't arrive until 5pm I was called and asked for a payment for the table I received and I explained I didn't understand why I was being made to make another payment when my contacts was supposed to be bundled and they gave me a free week for the delivery error. so y'all the manager talked to me so nas... read more
Is family. I love them all
My experience has been really bad, I first had a conversation about an item that was told to me wasn’t available, but showed available on my end, and the representative was very rude, yesterday I had my order cancelled the day of delivery which was yesterday, because I called corporate, because I was told the order would be delivered between 3-5 , so after 5 I called the Mechanicsville branch and was told by Kenzie that oh yeah sorry the delivery is delayed because the drivers had to pick it up in Petersburg so when they get... read more
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 4.2 star rating with 64 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open at 10:00 a.m.