Rent-A-Center's cover image

This profile has been claimed by the business owner or representative.

Rent-A-Center

3.4

About this business

Location details

1201 U.s. 181, Portland, TX, 78374, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.442 reviews
Select a rating
Mike Jones's profile image
Mike Jones 
a month ago

The "manager " at this location is a clown lol talks tough over the phone with threats and doesn't listen to the customer. What a joke that dude is lol 

drew ramos's profile image
drew ramos 
a year ago

Wow let’s talk about customer service!!! So I call in for a payment arrangement and the guy starts arguing with me than states payment could either be made or the product can be picked up I stated I’ll make the payment and he keeps stating either make the payment or pick up the product so I tell him no one is home and he tells me to make sure someone is there that they will pick up the product than just hangs up on me like how professional is that I get it u work collections but treat ppl how u want be treated 

jon-michael white's profile image
jon-michael white 
5 years ago

So I learned something about Rent-A-Center today never ever do a cash purchase with them. If anything happens and you cannot take delivery they will not refund you or give you store credit. Other than taking a loss on the purchase,the people were very professional and very helpful. just my opinion but I think policy should change to reflect a store credit if necessary. 

Cheyanne Leslie's profile image
Cheyanne Leslie 
2 years ago

So rent-a-center claims that if u pay off your items, u receive 100$ towards your next purchase, that is a lie!! U can get 4vweeks free but they put that 4 weeks back on at the end of your agreement. The 100$ credit never happens, I have purchased numerous items from them and I'm barely learning this now, do not let them sucker u into a new agreement 

Christine Kiss's profile image
Christine Kiss 
a year ago

Terrible customer service and misleading terms. Know that you pay for any rental from the day it is ordered, even if it takes several days to actually receive. Also, don’t expect anyone in the store to be remotely helpful. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.4 star rating with 42 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.