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Rent-A-Center

3.3

About this business

Location details

4382 Austin Bluffs Pkwy, Colorado Springs, CO, 80918, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.3119 reviews
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Salina Palmer's profile image
Salina Palmer 
3 months ago

The products are great 👍 but customer service is horrible. The leasing manager basically tries to intimidate her customers. We leased a dining room table and a iPhone. We were told no matter what we couldn't return the iPhone. And "don't piss me off" this was the leasing manager's exact words. This experience is why I don't like this location. 

Christopher Palmer's profile image
Christopher Palmer 
3 months ago

I have been a rent a center customer for a long time so long that I have "Gold Status". I always pay on time and they never have to call me about anything unless it's a pending order. I have went out of my way to always be respectful and responsible in my dealings with the company. Back in July I moved to Colorado Springs and the store I am assigned to isn't the best. One time they made me wait forever it seemed like to return a couch and loveseat because they are so short staffed. And I was returning it because my cat was t... read more

Stephanie Douglas's profile image
Stephanie Douglas 
a year ago

Honestly everyone deserves more than 5 stars! I recently moved here from out of state and my bed frame was destroyed in during my move so I shopped around and found what I wanted. I had a horrible experience at the rent a center close to my place the lady refused to sell me the bed frame I wanted (it matches my aesthetic) because they didn’t have it in stock and tried to over charge me for something I didn’t want, I left. Your store welcomed us with kindness. Brandon was super helpful, the king sized bed frame I had been lon... read more

Ayden's profile image
Ayden 
a month ago

Max at this RAC has helped me so much and done everything I asked. MAKE SURE TO READ THE AGREEMENT I see a lot of people on here upset about very preventable things that would’ve been solved had you read the paperwork all the way. Thanks Max for the unforgettable experience I’ve had shopping with yall the past couple of months! 

Cody Vail's profile image
Cody Vail 
3 months ago

Had a great phone call, with Max, super helpful, I really appreciate even people are nice, good at their job, definitely got a warm feeling from this store, thank Max!!! 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.3 star rating with 119 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.