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Rent-A-Center
- Furniture Stores
- Rockford, IL
About this business
Location details
1440 South Main St, Rockford, IL, 61102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Got my fridge delivered and it was dirty and all scrapped up called spoke with Angie she first said if I knew it wasn’t new and I was like yes I did but you still can’t deliver it and says it in good condition when it’s not she made it seem like she does much for customers had me send her pictures only for her to say she never got it and I have an iPhone it literally says delivered gave them till Wednesday no one contacted me I called today and she had excuses everytime I come to rent a center it’s some crap. Every location ... read more
Went in to look around for some New furniture for my Apartment.. The Ladies There was very helpful and patient with me. As an older person Sometimes it takes me a little longer than the young folks. The Sales manager showed me around and answered all the questions I had. She is very knowledgeable. We picked out a furniture set that will be perfect for my new place . Once I get moved I will back to get my order started Thanks Angie and the other Lady
Worst experience I’ve ever had with a place that I’ve actually bought things from. They will harass you constantly, which is super ridiculous at my job which I’ve called and complained about. If you miss a payment on the scheduled day by one hour, they will start blowing up your phone like crazy, which is crazy to me that they can take like 3 to 4 breaks a day because they come into my job to order coffee constantly I’ve never got to take 3 to 4 breaks a day. Val is not a nice person and should not be a store manager deal d... read more
In the beginning they were cool and understanding, we were late on some payments because I had gotten hurt at work and went down for over a year so I was doing my best trying to pay on time while being messed over by workers comp constantly. We always had the money if I didn't, my fiance did, it was just a matter of getting paid. Near the end of paying off our agreement, I had gotten my settlement from when I got hurt at work and I told them I was gonna pay them off in full. Now they lied to me, Valerie the manager told me t... read more
I have rented from this location a few different times and if it wasnt so close to my house I would go ANYWHERE else!! If you have an issue, then you better be persistent and contact the store because they are not going to contact you EVER!! Even if they say they are looking into something and will call you back in a few minutes, that phone call never comes. The lack of caring or accountability starts w/ the managers. There was a male manager there a few years ago and now it is Judith. She has no sense of urgency to mak... read more
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.2 star rating with 65 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.