Rent-A-Center

4.0

Furniture Stores
Ashland, KY

About this business

Retail Furniture Stores Shopping Centers

Location details

419 Diederich Blvd Spc 5, Ashland, KY, 41101, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 6:00 p.m.
Tue	10:00 a.m. to 6:00 p.m.
Wed	10:00 a.m. to 6:00 p.m.
Thu	10:00 a.m. to 6:00 p.m.
Fri	10:00 a.m. to 6:00 p.m.
Sat	10:00 a.m. to 6:00 p.m.
Sun	Closed

4.0115 reviews

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Carrissa Pauley

3 years ago

I have rented many thing off of them that I now own they were the 1st stop when I got on my own and that was 2016. Years later I got married and moved and needed a new bed this was the place I went. Well paid that off then months went by I keep getting phone calls from them thinking they were trying to sell me something like they usually do but today they called at 9am saying we’ve missed payments on a tv and a bedroom set under my husbands name well the bed that we just paid off was under my name because my husband does tru... read more

Business response:

Hey there, Carrissa. I can certainly understand the frustration, and appreciate your feedback. We'd be more than happy to investigate this situation further and see how best to help. To do so, we will need to speak to the agreement holder. We have digital verification standards for our Customer's agreements to activate the best support that will require personal information verification. Could you please have your husband contact our Social Care team? If you prefer to speak to someone directly, please contact us at 1-800-422... read more

Don Mullens

8 years ago

The customer service in the store is tremendous. I have encountered a issue with this company. That now they want to pass the buck. Well it isnt happening. I have contacted who i nees to. To assist in this issue. STAY AWAY!!!!!