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Rent-A-Center

3.6

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Location details

120 South Memorial Dr, Ste K, New Castle, IN, 47362, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.671 reviews
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Angie Lee Bennett's profile image
Angie Lee Bennett 
7 months ago

Very good customer service. No credit checks! You can rent furniture or appliances or rent to own. My central air had stopped working, and I needed an air conditioner fast! So I went to the rent a center on Broad Street in New Castle. This place is called Myers. It's a smaller branch of the Rent a Center off of Hwy 3. They were very nice and helpful. I paid like $28 and went home with a brand new air conditioner. I on l y needed it for about 3 weeks. So I was able to take it back and return it. They gave me no problems and ... read more

Lisa Barrow's profile image
Lisa Barrow 
3 years ago

My washer stopped working and I decided to get a washer from rent a center in new castle in . The first washer we got didn’t work properly. The second washer they sent didn’t work properly. I left 2 messages for Karen the manager to call me. Each time I called she was always off work . I never received a phone call from Karen. When I called this morning the clerk working had no resolution except they could have a washer sent from Muncie but it would not be delivered until Saturday. After insisting that I speak with Karen the... read more

Andrea Lee's profile image
Andrea Lee 
4 years ago

Fridge's freezer didn't work properly, but we had already paid up for 2 weeks in cash. They offered to replace our fridge with a different one while the one we wanted was serviced or for us to get our money back until another similar fridge came in and they'd call us. We received our refund in 2 days from the date they picked up the non-working fridge. There very professional with all they do. We wound up going ahead and getting a laptop from them instead. 

Dakota Neal's profile image
Dakota Neal 
2 years ago

Very nice. Very fast. Very easy. Didn’t have what I wanted in stock but they found one about half an hour away and was able to pick it up same day 

Rachal Hughes's profile image
Rachal Hughes 
2 years ago

We bought a used couch and loveseat. When it was delivered it was extremely nasty I even told them and it wasn't a big deal to them. They were infested with bedbugs. I got rid of them. I have things I have to pay off but we will never buy from them again. They want to argue about them not having them 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.6 star rating with 71 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 10:00 a.m.