Rent-A-Center's cover image

This profile has been claimed by the business owner or representative.

Rent-A-Center

3.3

About this business

Location details

1506 South Thompson St, Springdale, AR, 72764, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.355 reviews
Select a rating
Grant's profile image
Grant 
2 months ago

i went in there ask a few questions and one guy ignored me and the other really didn't want talk to me, i will take my business else where, i was the only person in the store. not sure how y'all stay open with bad customer service skills 

Larry Usrey's profile image
Larry Usrey 
4 months ago

The app changed my card twice but Rent - A - Center cought the mistake and put the money back and I didn't even have to ask this place is a great place I would not do business with anyone else 

Orvid Green's profile image
Orvid Green 
a year ago

I had some family members picking up a stove for me the guy working dropped it!! Didn’t say sorry or anything dropped it and said help me pick it up! Like really? Then also look how dirty it is! I have been working with the Fayetteville store to get a stove! The Fayetteville guys are amazing!! They 100 percent care about there customers! Springdale on the other hand does not I called and asked why the stove was not clean the guy said we don’t do that!! LIKE WHAT!!?Are you kidding me! So what you’re saying is you would cook o... read more

Jacquelyn Vital's profile image
Jacquelyn Vital 
a year ago

Orders and paid for furniture paid payments already day of delivery they did not come gave me run around when I asked to speak to manager really rude said he issued my refund on Monday so I would have got it Wednesday! Called corporate because there communication and customer service skills lack very much and corporate told me he barely issued my refund when I called again on Friday now it’s issued and I have to wait a whole week again for my refund!!! Terrible place never go there 

Renee Kumpe's profile image
Renee Kumpe 
4 years ago

Terrible terrible terrible customer service. We were told the couch we selected was brand new and would be delivered on Tuesday. Tuesday evening, an hour after they said it would be delivered, I called and was told "oh yeah we aren't coming today due to being short staffed." A phone call would have been nice. So we were told it would be delivered Wednesday. Wednesday, again an hour after our delivery time, I call them yet again. This time not only am I told they aren't coming, but that the couch I selected wasn't ava... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.3 star rating with 55 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 10:00 a.m.