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Rent-A-Center

3.5

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Location details

4012 B Victory Blvd, Portsmouth, VA, 23701, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.588 reviews
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Harper M's profile image
Harper M 
a month ago

I purchased a quad plex 5 months ago and currently live in one of the units as I’m remodeling it. Guys from this store have shown up to my place every couple weeks since closing, asking for a guy that doesn’t live here and are now leaving notes on my door from the “store manager” saying I have violated my agreement (blah, blah, blah) with threats. The person they are looking for has not lived here for 5+ months. I have told the guys that come by repeatedly the guy does not live here and they always badger me about a play ... read more

Stevontte Mcclary's profile image
Stevontte Mcclary 
10 months ago

Ive used them for a few years & have been satisfied up until recently. It would've been a five for the most part,but one particular associate really disrespected me in the phone about missing one payment week because of my check being late & that soured me on dealing with your store, because I've never not paid my bill. If I'm late I have no issue of paying the late fee because I'm late ,but thst young fellow disrespected the hell out of me over that payment. He wasn't trying yo hear anything I had to say other then "will I... read more

libby oneal's profile image
libby oneal 
3 months ago

i’d give these people one star gave me a tv that was broken AND THEN the next one was used no discount and duct tape was on it and scratched harassed me knocking on my door cause i’m a few day late when we made a commitment i don’t understand but all rent a center manager are horrible do NOT GO THROUGH THEM 

madhatter pahineh's profile image
madhatter pahineh 
3 years ago

I have rented from this location for almost 20 years. Paid off more than 27 different items. Yes it always costs more than buying straight out but they are offering credit at easy payments so you should expect that. I have always paid on time and never had any issues with any of the staff, pay your bills as due and you will have zero problems as well. Always have received great service, they even ran me over a new dryer at the very last minute when I needed it after my dryer broke at 4:30 in the afternoon. 

Precious Bynum's profile image
Precious Bynum 
3 years ago

If I could give no stars i definitely would, the manager and staff of this store is completely unprofessional and rude. The receptionist or whoever she is laughs about everything and the manager lies and listens to every conversation but doesn’t want to talk to you in regards to your order. They have rescheduled my delivery 3-4 times within in one week and I’m a new customer. I highly do not recommend anyone to get anything from the store. They honestly need to be reported. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.5 star rating with 88 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 10:00 a.m.