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Renters Warehouse
- Property Management
- Minneapolis, MN
About this business
Renters Warehouse Minneapolis/St. Paul is a premier property management company dedicated to simplifying the rental process for both property owners and tenants in the vibrant Twin Cities area. Our mission is to revolutionize the real estate industry by offering comprehensive property management services backed by cutting-edge technology and unparalleled customer support. At Renters Warehouse, we understand the challenges that property owners face when managing their investments. That's why we provide a full suite of servi... read more
Location details
3701 Wayzata Blvd, Suite 500, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst company ever from a tenant’s standpoint. Let me count the ways: 1. They lost my cashiers check in their office and called me demanding I pay my rent when I already had. Harvey was very rude. Luckily my agent takes pictures of all the checks he submits and they eventually “found it”. The use of untraceable cashier checks sets them up to be less than honest. 2. Before moving in my agent created a service request to have a washer and dryer installed. It never happened. We moved in with no washer and dryer. Took 4 days for... read more
I have been trying to resolve an unwarranted late fee now for over a month. I tried to pay on August 4, 2023 and I kept getting an error message so I was unable to pay until the next day when it finally worked. I have called four times only to get rude representatives that talk and laugh with each other and resolve nothing. Then Megan who is supposed to call never does and now I am told I have to wait 72 hours for a manager to call. Completely unacceptable!!!
If there was an option to put zero stars I would. Absolutely do not ever rent from Renters Warehouse, I have had simple maintenance request submit since the beginning of July. I have 6 open maintenance request and there is zero indication they will ever be fixed. The maintenance crews respond to me with generic answers read from a list. I also had my AC break in July and it took over a week for them to fix meanwhile my house was over 100 degrees leaving me with nowhere to go. I have made nearly 100 calls related to this wast... read more
One of the worst companies to rent with. Unresponsive, horrible communication with the property owners, unfair to the renter. Lost ac/heat 3 times and it took plus weeks to fix it and communicate with the property management and the vendor that was sent out. They are an evil money hungry company and will do anything to get a buck. They raised our rent with NO notice twice and tried to make us pay the property tax. All in all this is a horrible company please stay far away from here when choosing your rental company.
Renter's Warehouse will talk to you a lot before you rent from them. After you sign the contract, good luck having anyone talk to you about anything. My advice, if you see the house is being represented by Renter's Warehouse, RUN the other way as fast as you can. I was renting until I found a house to buy. Renter's Warehouse has gone dark on me and will not return any phone calls so I can terminate my lease and move into my new home. Also, at the last minute, the rental agent said the contract had to be for 18 months instead... read more
Do not do business with Renters Warehouse. It has been nothing but a nightmare since we've moved in last week. We were met by Tom Croft, who was pretty good at first, but since, he ignores our communication and questions to just refer us to "the portal". We were charged 2 lease admin fees, when we asked our rep Tom, he again, told us to request through the portal without addressing our questions. We feel bamboozled here. Also, when we moved in Tom told us they would do deep cleaning, painting, and carpets. None of that was t... read more
The agent person who helped me was ok. Not sure if that’s just the way he carry himself but I gotta say his customer service sucks though LoL. We say hi and was being very friendly, his face expressions was just straight the whole time. We say hi, he don’t. When I sign the agreement , it doesn’t state that I agree to the house looking as it is. When I finally move into the house, carpet were not cleaned, almost every walls thru the house have scratches. We were promised that it will be clean the first time we visit the place... read more
I would give 0 stars if I could. This company has been absolutely terrible. My AC broke in July in Phoenix Arizona where the outside temperature is about 116. The inside temperature of my house is 99 degrees. Renters warehouse has been sitting on this issue for 5 days now. They said on day 2 that they would bring portable AC units to help with the heat. It is now day 5 and there has been nothing. My roommates and I have had to call about 20 times each to be met with people who are unwilling to help. They just keep transferri... read more
They took payment for an application on an already rented property. Shame on you.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4.3 star rating with 3,054 reviews.
When is Renters Warehouse open?
Renters Warehouse is open now. It will close at 6:00 p.m.