Renters Warehouse

Name: Renters Warehouse
Address: 8044 Montgomery Road, Suite 700, Cincinnati, OH, 45236, US
Telephone: (513) 334-4010
Price range: $$
Rating: 5

5.0

★★

771 reviews

|Property Management|Cincinnati, OH 45236 United States

8044 Montgomery Road, Suite 700, Cincinnati, OH 45236 United States

(513) 334-4010

https://renterswarehouse.com/?utm_source=referral

Real Estate

Open now:9:00 am - 6:00 pm

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About

Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman. Renters Warehouse expertly serves everyday single-property hom

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5.0

★★

771 reviews

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Renee B on BBB

★★

4 months ago

Working with Justin *****was exactly what you would hope to find in property management personnel, but seldom find. Justin was always punctual, very thorough in his explanations and very open to work between us and the owner representing our interests and coming back with timely answers to our questions. Justin was always quick to respond to phone calls. He was very knowledgeable about the property. He seems to care as much for the property owner as well. I saw him with a broom sweeping out the garage. How many property managers would do that. I actually thought he must actually be the owner. Needless to say, he has been an excellent choice to work with and definitely would recommend.

Business Response:

We are so grateful for your feedback, *****! We recognize that at the core a business is about people. With that in mind we love hearing that ****** was able to serve you so well, above and beyond your expectations. We will do everything in our power to make certain that level of service continues. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level.

rajesh d on BBB

★★

4 months ago

I worked with Timothy May he is genuine and very friendly. he would say What works and what doesn't - In the past I had problems with Renters Warehouse. They owned the issue and helped me accommodate my needs. I am very comfortable working with them. Tim answered all my questions and he very responsive on the text whenever I text him, highly recommended.

Business Response:

******, thank you for rating our services! We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad ******* was able to help you out. Know that we are thankful for the trust you have placed on us.

Kim J on BBB

★★

4 months ago

Sherri did an excellent job in explaining the fees and how it will apply to the owner’s portal. She went in depth with her explanation..

Business Response:

Getting reviews like yours, ***, ranks among our favorite things! We are glad to know that Renters Warehouse has been a perfect fit for you. We love what we do and getting word that ***** was able to be so helpful makes us beyond excited. Our goal is to make owning rental properties as worry-free as possible. Thank you for letting us know we are hitting the ***** We are here to help! We look forward to helping you with your next investment property!

Patti P on BBB

★★

4 months ago

Ryan ******was patient, thorough and did a 5 star job throughout the process of finding a new tenant for us.

Business Response:

*****, we pride ourselves on providing quality candidates to you as a homeowner. Our tenant matching process is very selective, completely comprehensive and fully rest-assured-worthy. It gives us great pride to know that **** provided such excellent customer service during the process. Our focus is helping you have a smooth, profitable rental experience. Please let us know if we can further assist you.

joseph c on BBB

★★

4 months ago

Great Service as usual and always helpful and professional courteous

Business Response:

******, thank you for rating our services! We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad we were able to help you out.

Cheryl K on BBB

★★

4 months ago

In reference to Mr. ********, Jelou "Jayme" Client Service Advisor | Renters Warehouse - The Professional Landlords Did an excellent job professionally dealing with our concerns with automatic billing errors. He quickly got to the root of the problem and diligently worked on our behalf to settle our disputes. He is highly recommened. Cheryl *************

Sophie N on BBB

★★

4 months ago

Justin ***** did a great job with the property we rented. He gave us all the right info, double checked if everything worked in the house before moving in and was quick to respond with any questions we had . Happy customers.

Business Response:

******, we are so happy to hear you are happy with our services! We love what we do and getting word that we are exactly what you were looking for makes us beyond excited. Our goal is to make your rental experience as worry-free as possible. Thank you for letting us know ****** is hitting the *****

terri l on BBB

★★

4 months ago

Ryan ******did a great job for us. Very responsive to all our questions and helped us negotiate a better rate and some other contingencies as part of the lease.

Business Response:

Thank you for the kind review, *****. We love hearing **** was able to help you out. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. If you require assistance in the future, please do not hesitate to contact us at ************.

Matthew C on BBB

★★

4 months ago

Excellent presentation of house and was able to answer all of our questions

Business Response:

Thank you for the rating our services, *******. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. If you require assistance in the future, please do not hesitate to contact us at ************.