Diane *** is the most responsive individual I have come across at Renters Warehouse. She is prompt, if she doesn't know the answer she will search and keep you totally updated - I total am impressed with Diane! Keep up the great work!
Business response:
What a wonderful surprise! Your words of encouragement, Ann, make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. It is great to know that we were able to provide you with the highest levels of service. Our objective is that every client that utilizes our services is able to have a similar experience. We hope you give us the opportunity to connect with you again.
Justin *****was great. He was able to schedule a showing that work with our schedule and made things easy for us. With the situation going on now safety is the top priority, so we appreciate being able to complete applications and Rental agreements online. He was understanding and answer all our questions. Thanks Justin!
Business response:
We are so grateful for your feedback Sue! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. We a... read more
Micaela ***** was wonderful to work with. Great follow up!
Business response:
Thank you for taking the time to share your experience with us Donna!
Shawnna ********helped us during the leasing process and she was simply great! We appreciate her work and her patience answering all our questions. She is very professional and courteous. Thank you, Shawnna!!!!
Business response:
Juliana, thank you for taking the time to share your experience with us. We are thrilled to hear that Shawnna was able to assist you. We look forward to working with you again!
We just signed a lease with RW with the help of Justin *****. He was very prompt in answering any questions. We were having a tough time finding a place due to covid19 but we're so happy to finally find a place that was willing to work with our situation
Business response:
Thank you so much for taking the time to write such a nice review Breanna. We are so delighted to hear that your experience exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. We are confident you will continue to be pleased!
In Oct. 2019 my tenants for the past 2 years planned to move out of Minneapolis property (4 bachelors). I was traveling out of state for work and I needed Renters Warehouse to sort move out date confusion. Landlord Advisor Shawnna P********* was assigned to help me. She expedited the move-out process.
She then understood what I was looking for in new tenants and communicated well, with renovation suggestions, to upgrade the 70's home and get tenants at a higher monthly rent.
By Feb 2020, renovations were done, and Shawnna fo... read more
Business response:
Hello Deepak, thank you for taking the time out of your busy schedule to share your experience with us. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad we were able to help you out. Helping our customers is what we love best. Customers just like you make doing what we do a true pleasure. Everyone looks forward to the next opportunity of serving you and yours. Our brand promise is all about delivering seamless experiences that exceed cust... read more
Sean Clark did an amazing job finding tenants for us again this year!!!
Business response:
Thank you Donna for sharing your experience with us. We look forward to working with you again!
Sean C**** helped my boyfriend and I find our first place together! Sean was great, he listened to what we wanted, and showed us some amazing places. Sean is extremely professional and I would recommend anyone and everyone to work with him! Thanks again Sean! You Rock!
Business response:
Thank you Kira for sharing your experience with us. We are happy to hear that Sean was able to assist you and your boyfriend finding a place. We look forward to working with you again!
Our agent, Alicia Ashley, was terrific! We appreciated her great communication skills, kindness, professionalism, and punctuality. Alicia went above and beyond to help us find a property that exceeded our desires and to help us through the process quickly at each stage. We highly recommend Alicia Ashley and Renters Warehouse. Thank you!
Business response:
Hello Lisa, thank you so much for taking time out of your busy schedule to share your experience with us. We are thrilled to hear that Alicia went above and beyond to assist you finding a property. We look forward to working with you again!
