Renters Warehouse

Name: Renters Warehouse
Address: 8044 Montgomery Road, Suite 700, Cincinnati, OH, 45236, US
Telephone: (513) 334-4010
Price range: $$
Rating: 5

5.0

★★

785 reviews

|Property Management|Cincinnati, OH 45236 United States

8044 Montgomery Road, Suite 700, Cincinnati, OH 45236 United States

(513) 334-4010

https://renterswarehouse.com/?utm_source=referral

Real Estate

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About

Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 was a founder of YapStone, a leading online rental property payment service provider, serves as Chairman. Renters Warehouse expertly serves everyday single-property hom

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5.0

★★

785 reviews

5★773

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3★1

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Lisa O on BBB

★★

3 years ago

Chris with Renters Warehouse did a great job helping us secure a rental for relocation from Oregon to Colorado. He was willing to work with us on deposits and contracts through DocuSign and overnighting checks. Our move was around Christmas and he was willing to meet us on a Sat afternoon for the key turnover and condo inspection when we got to Denver. Communication level was great during the rental experience. We have been homeowners for 25 yrs and have heard terrible things about rental companies and maintenance issues, so we were very pleased by the service from RW for a kitchen faucet issue. It was leaking quite badly, Chris told me to send a maintenance request immediately, so I did it on Saturday after we arrived. It was not only fixed but replaced on Christmas Eve! Great service all the way around

Adam A on BBB

★★

3 years ago

Sean Clark help us with our home in Maple Grove. The whole experience was smooth and efficient. He went out of his way to work with us on logistics of lease signing, deposits, etc. We will work with him again when it is time to move again (hopefully in a few years!)

Business Response:

We are so grateful for your feedback Adam! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level. We are looking forward to your next visit.

Kris on BBB

★★

3 years ago

Jeremy was great to work with and got us into a place right away! I will definitely recommend him to friends and family!.

Business Response:

Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your experience exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. We are confident you will continue to be pleased!

Cindy W on BBB

★★

3 years ago

Richard Kocourek worked with us to rent a house. He responded quickly to all communications. He helped us to understand the process.

Business Response:

Hello Cynthia, thank you for taking the time to share your experience with us. We look forward to working with you again!

Alan O on BBB

★★

3 years ago

Brendan *****was great to work with. He made the process very painless and easy. He was responsive, polite and knowledgeable. I highly recommend working with Renters Warehouse!

Business Response:

Hello Alan, thank you for taking the time to share your experience with us. We look forward to working with you again!

Charles S on BBB

★★

3 years ago

Walter ********** was great to work with. As a Veteran on a fixed income, Walter worked with me through the application process and and we were able to get into a great home.

Karen S on BBB

★★

3 years ago

What a great experience we had working with Walter **********. He was very professional and worked with me and my brother to get this great home even with some application issues. I would highly recommend working with him.

Diana S on BBB

★★

3 years ago

We recently rented a home through Renters Warehouse. Our agent, Walter ********** was great. He helped us out with a crazy work schedule to meet us at the home to get everything wrapped up. We got a great place that is close to work and we wouldn't have found it without Renters Warehouse and Walter.

Conrad Y on BBB

★★

3 years ago

I very much enjoyed working with Renter's Warehouse and representative Mr. John ******. The process was smooth, electronic signing was great. Everything went through John, I did not need to communicate with the owner. I would rent through Renter's Warehouse again.

Business Response:

Hello Conrad, we wanted to take a moment to thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team on our next staff meeting. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience.