Erica H***** was amazing to work with and made the whole process so easy! Erica quickly responded to any questions we had, even after working hours and on the weekend. We truly appreciate Erica and our experience with Renters Warehouse so far.
Business response:
Thank you Molly for taking the time to share your experience with us. We are delighted to hear that Erica was easy to work with. We look forward to working with you again!
Once again, Jenny D. did an awesome job! She found the perfect renter for my property in one day. Couldn't be more pleased with her polite, professional and proficient service. Quick responses
to my calls and online paperwork makes it all so easy and stress free. Thank You, Jenny D.! You'll always be my first call should a vacancy occur.
Dean W.
Business response:
Thank you so much for taking the time to write such a nice review Dean. We are so delighted to hear that your experience exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. We are confident you will continue to be pleased!
I have had the pleasure of working with Bob ******. He made the home selection process so easy for me and my family. There were a couple items I wanted changed in the new house before I moved in and Bob was all over it. Thank you for making this such as easy process for me. Tom D.
Business response:
Tom, we really appreciate that you took the time to share details about your experience with us. Thank you so much for taking a few moments to let us know how we are doing. Reading your review was of great encouragement to me personally, reminding me why we do what we do. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. We look forward to... read more
Maria was very helpful getting my tax information I needed in a very short time and she even followed up just minutes later to make shure that I received that information great job Maria !
Business response:
Hi Glen, thank you so much for taking the time to share your experience with us. We are thrilled to hear that Maria was able to assist you with your tax information. We look forward to working with you again!
Amanda *******was our placement agent, She was thorough, communicative and found us renters within two weeks. My wife and I are social workers and have a rental property so we appreciated her ability to advocate for the renters she placed while at once understanding the perspective of a landlord, as she herself is one. We'd highly recommend her for placement services!
Business response:
WOW! We can't begin to tell you how nice it is to hear words of encouragement, appreciation and praise Dana. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. It is customers like you taking the time to tell us what we are doing right, that we are able to constantly strive for excellence. We may not be as large as other businesses but we are committed to our customers as our #1 priority! Thank you once again for giving us a pat on the back. Please visit us aga... read more
Jamey H***** of Phoenix was outstanding in setting up and continues to be amazing managing my property. He is always quick to respond, professional and is always available. The whole process took less than a week, was extremely easy. Thank you Jamey!
Business response:
Hello Samuel, thank you for taking the time out of your busy schedule to share your experience with us. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad we were able to help you out. Helping our customers is what we love best. Customers just like you make doing what we do a true pleasure. Everyone looks forward to the next opportunity of serving you and yours. Our brand promise is all about delivering seamless experiences that exceed cust... read more
We are new to Renters Warehouse and early in the process, but our experience so far in working with Josh Solie has been excellent. He has been very accommodating to work with, even going to our bank to pick up the deposit since we are out of town for the next couple of weeks. I had some questions about the application and when I contacted him via text after normal working hours he immediately made himself available to clarify the application for me. I'm hoping this excellent service continues as we occupy the rental next mon... read more
Business response:
Hi Bruce, we are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. Your opinion is valuable to us and helps us shape everything that we do. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best. Your opinion also empowers other people in the community to connect with us and enjoy all the services we currently provide. We can't wait for the next opportunity to serve y... read more
Maria from Renters Warehouse went out of her way to get me a document AFTER HOURS. You don't get customer service like this anymore. Great job!
Business response:
Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your experience exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. We are confident you will continue to be pleased!
Very helpful. They able to find a renter in a short period of time. Renters in unit since 2/1, no problems.
Business response:
Hello Michael, thank you for taking the time to share your experience with us. We look forward to working with you again!
