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Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 ... read more
3600 South Beeler Street, Suite 200, Denver, CO, 80237, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Logan, your professionalism, dedication and passion to do your job makes Renters Warehouse a great company. Thank you for your hard work and understanding. Vidaid Gonzalez
Business response:
Thank you so much for taking a few moments to let us know how we are doing. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. It is customers like you taking the time to tell us what we are doing right, that we are able to constantly strive for excellence. We are so glad we were able to help you out. Helping our customers is what we love best.
We have used Renters Warehouse for 3 years and have been very satisfied. Our condo is a "hard sell" since it is furnished and only short term 6-9 mos and yet we always get a renter! Logan was outstanding - professional, responsive and successful - our unit was rented with 4 weeks!
Business response:
What a wonderful surprise! Your words of encouragement, Donna, make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. It is great to know that we were able to provide you with the highest levels of service. Our objective is that every client that utilizes our services is able to have a similar experience. We hope you give us the opportunity to connect with you again.
Logan was super great to work with. We normally stay away from property management companies because they can be so impersonal, but Logan was extremely responsive and helpful! We didn’t end up taking the property but we were a bit sad about it because he was so great to work with.
Business response:
Hi Kelsey, we are so thankful for your time and your willingness to write a review to let us know how we are doing. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We hope you find your dream home soon. Please let us know if we can assist.
Mary B. has been so responsive and respectful of our ticket items we've submitted. She always follows up from beginning to end. Really appreciate the attentiveness!
Business response:
Hi Pam, we are thankful for your time and your willingness to write a review to let us know how we are doing. We are glad to know that Mary and Renters Warehouse has been a perfect fit for you. We love what we do, and getting word that we were able to assist you makes us beyond excited. It is because of feedback like yours that we are able to confirm that we are heading in the right direction.
Gavin Kelly was terrific to work with! He was helpful, answered my questions, I never felt pressured or rushed. I would highly recommend working with Gavin!
Business response:
This is awesome, Kay! Finding a new home can be a stressful process. We are here to help and are so glad to hear that Gavin was able to answer all your questions and make the process easier! Thank you for recommending our services, we appreciate the feedback!
Gavin Kelly was amazing help on finding a place for me within a couple weeks, one place wasn’t available right away so he drove to another property to show me. Great service, Was very professional.
Business response:
Dalton, we are so delighted to hear that your experience exceeded your expectations! Your comments about Gavin fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Thank you for taking the time to share your experience.
Overall, service was very good. It took a little longer than I thought to get someone placed. I have provided Eric Dom with a 2nd property to be rented and hope that we will be successful. I provided Renters Warehouse a second property because I did not feel another management/placement company was aggressive enough and not following up on possible leads in a timely manner and maintaining contact with the client. I am concerned that Renters Warehouse will do better in this regard.
Business response:
Hello Elvin! We wanted to take a moment to thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. If you have any questions pertaining to vacant properties please connect with your dent estate advisor and they will be able to assist you.
The overall experience was great. Jerry did an outstanding job communicating with me throughout the process.
Business response:
Hi Steve, thank you for taking the time to share your experience with us. Communication is pivotal to an outstanding experience. We are happy to hear that Jerry was able to provide that for you. We look forward to working with you again Steve!
Renters Warehouse has a 4.9 star rating with 484 reviews.
Renters Warehouse is closed now. It will open at 9:00 a.m.