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Renters Warehouse
- Property Management
- Phoenix, AZ
About this business
Renters Warehouse Phoenix is a premier property management company dedicated to simplifying the rental process for both property owners and tenants in the vibrant Phoenix metro area. Our mission is to revolutionize the real estate industry by offering comprehensive property management services backed by cutting-edge technology and unparalleled customer support. At Renters Warehouse, we understand the challenges that property owners face when managing their investments. That's why we provide a full suite of services designe... read more
Location details
7227 North 16th Street, Suite 260, Phoenix, AZ, 85020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Glenna Simmons was a pleasure to work with during this process. She helped us understand all the paperwork and really worked hard to rent our place. We would definitely recommend her to anyone who asks!
Business response:
WOW! We can't begin to tell you how nice it is to hear words of encouragement, appreciation and praise Karen. We want every single customer that gives us the opportunity to serve them, to experience the same level of service. It is customers like you taking the time to tell us what we are doing right, that we are able to constantly strive for excellence. Thank you once again for giving us a pat on the back. Please visit us again. It will be our honor and delight to serve you.
We worked with Glenna to rent our current property and everything went very quickly and smoothly. She was very polite and professional, and I would definitely recommend her to any one else looking!
Business response:
Hello Marshall, thank you for taking the time to share your experience with us. We are happy to hear that Glenna was able to make the transition smooth. We will be sure to share your review with our staff. We look forward to working with you again!
I had called on a property that Philip Hamilton was representing for Renter's Warehouse. That property had just been rented but Philip informed me of another that was coming available soon. The home fit our needs perfectly and we are now moving in. Working with Philip was a great experience. He is very thorough, explains the process well and was always at the property prior to our appointment time. I would not hesitate to recommend Philip Hamilton and Renter's Warhouse.
Business response:
We are so grateful for your feedback Paul! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Know that we are thankful for the trust you have placed on us. Know that we are working extra hard to always push ourselves to the next level.... read more
We have worked seamlessly with Glenna Simmons from Renters Warehouse. She has been accommodating and amazing which left us with a great experience that is typically the opposite. Thank you Glenna. 10 Stars for you! Rhonda
Business response:
Rhonda, thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored... read more
Philip Hamilton is my favorite person right now. I got into a bind trying to find tenants and property manage my condo on my own...and from another state. After my last tenant broke the lease, (8 months early) I realized that I need help. I called RW and was directed to Phil. It was clear on our initial call that he was very familiar with my area and already worked with properties in my condo complex. Every time I called or emailed him, I received a quick response and have never been left hanging, even on a weekend. I made a... read more
Business response:
Michelle, we really appreciate that you took the time to share details about your experience with us. Thank you so much for taking a few moments to let us know how we are doing. Reading your review was of great encouragement to me personally, reminding me why we do what we do. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. We look ... read more
Phillip Hamilton was great. He made our rental experience easy and enjoyable. Would highly recommend him
Business response:
Corey, thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored ... read more
I had an excellent experience working with Phillip Hamilton. He returned my initial call within 5 minutes - on a Sunday night - and showed me the property Monday morning. He kept me informed throughout the application process and helped with completing the move-in inspection. A fantastic start to what I hope will be a good relationship with Renters Warehouse.
Business response:
We are extremely grateful for your review Scott! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going.
Phillip Hamilton was great! He was prompt in his responses, polite, and highly recommend him if looking for a rental in the PHX/Scottsdale area. Thank you Phillip for helping us!
Business response:
We wanted to take a moment to thank you for telling us more about your experience with us Sara. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team on our next staff meeting. Do allow us the opportunity to... read more
Philip Hamilton helped us lease our current home, he was prompt with his responses, flexible with our scheduled viewings/signings and professional with all the paperwork making sure we understood everything before we signed.
Business response:
Thank you so much for taking the time to write such a nice review Benjamin. We are so delighted to hear that your experience exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. We are confident you will continue to be pleased!
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 5 star rating with 1,439 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open on Monday at 8:30 a.m.