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11845 W Olympic Boulevard, Suite 830W, Los Angeles, CA, 90064.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Richmond was AWESOME!!! He was always in touch with me to keep me updated on the progress or if I need to provide any outstanding items and why. He was such a pleasure to do business with and really made me feel like a very valuable client. He made a very complicated process very easy and comfortable for me. I am forever grateful for the attention and service he gave to me and my transaction even in the face of difficult times with Covid-19 and other environmental challenges. I highly recommend him and his team!
A miracle worker is all I can!
Business response:
Thank you, Virgil! We appreciate your business and look forward to working with you again in the future.
Excellent job done by Rich. Everything was stress free.
Business response:
Thank you for the review and providing your feedback, Victoria!
My experience has been great from the beginning the finish with explaining rates and options also with guiding me and answering all my questions. It is great working with people who care. It was great working with Richmond and his team
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
Incredible care for the client. Extremely knowledgeable of the market and what products are available. Great follow through with the entire team. Final word is CARING!
Business response:
Thank you for the great review, Andrew! We appreciate your business and look forward to assisting with your home financing needs in the future.
Tough and long, but we got through it. Appreciate all the help with the twists and turns...
Business response:
Thank you for the great review, Lawrence. We hope that you will consider us for any of your future home financing and mortgage needs.
Richmond and Joshua provided top-notch, excellent customer service. They were extremely professional, accommodating, and courteous. Everything they promised was completed in a timely manner, and they remained attentive throughout the entire process. We were kept informed every step of the way, receiving prompt updates and emails as the loan progressed through each stage. Their dedication and professionalism were truly outstanding. I would highly recommend their services without hesitation.. Michelle Powell
Business response:
Thank you for the 5-star review, Michelle. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Vault Mortgage Group is a professional Mortgage brokerage agency that provided EXCEPTIONAL and Quality Service throughout the refinancing process. Richmond and Joshua paid closed attention to my specific needs, communicated with me constantly via all modes of communications. They provided professional guidance on refinance and walked with me step by step explaining every process. I have been a homeowner for 15 years, and I ONLY utilized Vault Mortgage Group specifically Richmond and Joshua for all of my refinancing issues. I... read more
Business response:
Thank you, Paulyn! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
I cannot say enough about how amazing Richmond Kodua and the team at Vault Mortgage were throughout my home-buying journey. From day one, Richmond went above and beyond -- he didn't just process a loan; he fought for us, advocated for us, and truly cared about making our dream of homeownership a reality. There were moments in the process that could have easily been discouraging, but Richmond never gave up. He worked tirelessly behind the scenes, navigating every challenge, making calls, double-checking details, and pushing t... read more
Business response:
Thank you so much for sharing the great feedback, Monique. We really appreciate you taking the time to share your experience with us.
Thank you Richmond for closing my loan and getting me my first property. You worked tirelessly on this loan and kept me believing throughout the process. Thank you and I really appreciate your great work
Business response:
Hi Davontay, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Richmond Kodua (NMLS #320565) has a 4.9 star rating with 566 reviews.
Richmond Kodua (NMLS #320565) is closed now. It will open tomorrow at 9:00 a.m.