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Rick's Automotive

4.9

About this business

Rick and Karen Hughlett founded Rick's Automotive, Inc. in 1980. What has become a multi-operational enterprise initially started with two employees in a rented 2,500 square foot building. Today, Rick’s Automotive sits on a full 28,000 square foot campus, complete with a tire shop and lube facility in Springfield, MO. You can trust us with your vehicle. We’re the award-winning experts at Southwest Missouri’s premier auto repair shop. Rick's Automotive technicians and mechanics have more than 500 years of ex... read more

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.91,095 reviews
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Jacque Ford's profile image
Jacque Ford 
recommend  Recommended
5 years ago

They were fast and efficient and wait was comfortable. Could have used a donut with my coffee, tho. lol 

Business response:

Thank you for sharing your experience Jacque. We appreciate the kind words. We will try to get a donut for your next time. Thanks again. 

RC Hopper's profile image
RC Hopper 
recommend  Recommended
5 years ago

Great service and more...they are my friends. I did have a negative on Monday, Oct 7 bringing my guitar to the lobby and I asked an elderly man (older than me at 74) what he would like to hear. He said "George Jones." As I began singing, his wife put her hands over her ears and I asked her if I was too loud and she said "Yes, with some anger: I don't like that song." I apologized and put up my guitar. After the woman and her husband left the lobby for a while and I had visited with a man who had been coming to Ricks for... read more

Business response:

Thank you for the recommendation RC. We always enjoy the entertainment and great music when having your vehicle serviced. Thanks again we appreciate you! 

Melissa Jones's profile image
Melissa Jones 
recommend  Recommended
5 years ago

Fantastic, as always! Thanks for the great service! 

Business response:

Thank you for the recommendation and kind words. We appreciate you Melissa! 

Bill Squires's profile image
Bill Squires 
recommend  Recommended
5 years ago

These folks are great! I was on a long trip from Ohio to California & had a problem with my truck. They helped get me back on the road the same day! Also very friendly!!! 

Business response:

Thank you for sharing your experience Bill. We are happy we could help you out and get you back on the road quickly. 

Sue Myers's profile image
Sue Myers 
recommend  Recommended
5 years ago

The best place to have your car serviced. I've used Ricks for 20 yrs. Very knowledgable staff. Great guys. 

Business response:

Thank you for trusting us with your vehicles all these years Sue. We appreciate the recommendation and kind words. 

Tim Young's profile image
Tim Young 
recommend  Recommended
5 years ago

Fast,friendly & honest,always fix your vehicle the first time,never get the runaround,would highly recommended them 

Business response:

thank you Tim, we appreciate your business and your friendship. 

Shannon Sims's profile image
Shannon Sims 
recommend  Recommended
5 years ago

Our car had a flooded engine. It seized. We worked with Terry, he was phenomenal. Let us know everything that was going on. They took a panicked situation and made us feel so at ease. Won’t be taking any of our vehicles anywhere else!!!! 

Business response:

Thank you for sharing your experience Shannon. We want to make vehicle repair the least stressful as possible. I will relay the thank you to Terry. Thanks again for the review we appreciate you! 

Tina Marie's profile image
Tina Marie 
recommend  Recommended
5 years ago

My daughter is in Springfield for college and we live 200 miles away. Her car broke down, we had it towed to Rick’s and they treated us like we had been going there for years. I’m thankful to find a honest shop my daughter can take her car to when she is away from home. 

Business response:

Tina, thank you for sharing. We want everyone to feel the same way as you no matter how long you have been coming to us. Thanks again we appreciate you! 

Mallory Carter's profile image
Mallory Carter 
recommend  Recommended
5 years ago

Our company CTA, and family have been using Rick’s Automotive for our vehicle maintenance and repairs since 2014, and we cannot say enough great things about the company and all of their team including our rep, Keith. Keith has gone far above and beyond to ensure that everything we needed was taken care of including: making sure we could get our cars checked out quickly, ensuring we had other means of transport during repairs, and even delivering our cars to us when needed. He is always available to discuss issues with our c... read more

Business response:

Thank you very much Mallory. We love hearing reviews like these! We will definately pass the information along to Keith. Let us know if you ever need anything. 

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.9 star rating with 1,095 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open on Monday at 7:30 a.m.