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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Great overall product for corporate VOIP" Pros: It has a bunch of different uses and the mobility of the phone system now that it is in the cloud has proven to be extremely useful.Cons: Mostly do not like that you need to pay extra for the transcribed voicemail feature since other platforms include it free.
"Expensive, but worth it if you abuse the system." Overall: We are able to easily communicate (and keep track of our communications) in voice and text from opposite sides of the world without anyone calling in having any indication that we're not all in the same time zone.Pros: RingCentral allows a far-flung Internet-based company to act like a local company in terms of having a local number to call (and call from), while allowing you to quickly and flawlessly transfer callers between extensions even if those extensions are ... read more
"great" Overall: make callsPros: I use this for making calls. I know it can do more but that's what I use it for. the service is never down. when you log in, it's not very difficult to setup call groups, and all the fancy stuff.Cons: I seriously have no complaints except that the navigation of the admin UI is kinda hard . For example if you want to mess with the adv settings like change company hours or something it can be kinda hard to find what you need but that's something we only do once or twice a year.
"Great for when you are on the go" Overall: Can make calls from anywhere, and still appears as though I'm in the office.Pros: There is never any down time or connectivity issues. Theres not a lot of steps, very easy to use and no lag.Cons: The price is a draw back, but its better than Jive. It does feel a tad overwhelming at first, because of all the option and features available.
"The best business VOIP option " Pros: The desktop softphone app has everything you need from your phone, meetings, glip, text, and fax all in oneCons: Pay attention to what you sign with them.
We have been using Ringcentral for over ten years. We have multiple lines including a fax line. Pros: Ringcentral has been dependable with quality lines. We have calls coming and going all over the world and the calls sound very clear no matter what the weather at anyone's location. Cons: I really like everything except I think it is pricey. I like professional and quality products so I am willing to pay extra for the best. I use the fax feature a lot so I need the best product. I did have a few dropped calls but nothing to ... read more
"Good for VoIP, extra features are weak" Pros: Good solid VoIP calls, powerful admin console for managing users, ring groups, etc. Great reporting. Compatible with many common desk phones or use a headset with desktop app.Cons: Cell phone is horrible, drops calls all the time. UI of desktop app can be confusing, lots of clicks to do simple tasks.
"Dependable, flexible phone service that can adapt to growing needs seemlessly" Overall: Provides out entire office with voice services with the added benefit of adding lines whenever needed!Pros: The ability to add new employees to our directory, even our remote employees, plus great customer service!Cons: Given the nature of voice over IP, your phone system is dependent on a good internet connection, but assuming you have a good internet plan, this software is the phone system you want.
"Works great since i am always on the go." Pros: I never worry anymore about what if i gets deleted or I have to step out of the office but need my fax that i really need. Great dependable software always there and very easy to use.Cons: Really nothing that i have bad to say however i do admit their customer service is sometimes a hassle meaning not easy to get a hold of someone quick and a few long hold times.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is open now. It will close at 6:00 p.m.