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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
We have been using Ringcentral for over ten years. We have multiple lines including a fax line. Pros: Ringcentral has been dependable with quality lines. We have calls coming and going all over the world and the calls sound very clear no matter what the weather at anyone's location. Cons: I really like everything except I think it is pricey. I like professional and quality products so I am willing to pay extra for the best. I use the fax feature a lot so I need the best product. I did have a few dropped calls but nothing to ... read more
"Good for VoIP, extra features are weak" Pros: Good solid VoIP calls, powerful admin console for managing users, ring groups, etc. Great reporting. Compatible with many common desk phones or use a headset with desktop app.Cons: Cell phone is horrible, drops calls all the time. UI of desktop app can be confusing, lots of clicks to do simple tasks.
"Dependable, flexible phone service that can adapt to growing needs seemlessly" Overall: Provides out entire office with voice services with the added benefit of adding lines whenever needed!Pros: The ability to add new employees to our directory, even our remote employees, plus great customer service!Cons: Given the nature of voice over IP, your phone system is dependent on a good internet connection, but assuming you have a good internet plan, this software is the phone system you want.
"Works great since i am always on the go." Pros: I never worry anymore about what if i gets deleted or I have to step out of the office but need my fax that i really need. Great dependable software always there and very easy to use.Cons: Really nothing that i have bad to say however i do admit their customer service is sometimes a hassle meaning not easy to get a hold of someone quick and a few long hold times.
Good Pros: I think what I most like about Ring Central is the fax capabilities. Just sending a simple email and it turns it to a fax. Cons: I would probably say my least favorite thing about Ring Central is the price. Its maybe just a little high but not bad.
"Great for a small business looking for VOIP and E-FAX" Pros: The best attribute by far is the ability to Fax to your phone number... With E-FAX it prints right to my printer, and alerts me on my monitor!Cons: If you don't log in when your computer turns on, you can miss a fax. Many times, I didn't realize that I did not login and faxes get backed up.
"I am a Sales Representative" Pros: I think the ability to log this program into other programs has been very easy to be able to track this information. I also like that we are able to utilize this information with faxes, texts, voicemails, and other information. It has been incredibly easy to use this program.Cons: I have found that leaving my computer turned off of a night that my RingCentral information gets logged out too. I have also found that there is confusion of which number I am calling clients with.
"Great and Easy to use" Overall: Easy communication with our caregivers and clients. Use of the software on cellphones. Faxing capabilities. Call conferencing.Pros: It is very easy to use and is a great tool to be in contact with our clients and caregivers. I love using the texting feature on the computer.Cons: There really isnt anything that I dont like. I would have to say though that the faxing feature could be upgraded just a little, making cover pages can be a little confusing.
"Excellent cloud phone system for small business!" Overall: Seamless phone integration across multiple offices, a greatly reduced cost, and higher reliability and redundancy.Pros: Ring Central is extremely easy to use and set up. Reliability is second to none and it has allowed me to seamlessly integrate our corporate phone system across three offices spread out around the country. The online and desktop experience is superb and well-liked by all employees. The app for smartphone makes it very easy to use your mobile device ... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.