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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"An awesome tool for staying in touch" Overall: All I cared about was the ability to route call to my cell (and return calls as needed) without giving my personal cell number out. This service allowed for that, and made it easy. It was a very specific reason for me choosing them. Couldn't be happier!Pros: Did a lot of homework for an affordable solution for one issue. I needed to route my business calls through my cell phone without giving away my cell phone number. This software allows that via an easy to use app.Cons: The ... read more
"Great phone system, easy to use!" Overall: More accessibility to my phone calls, faxes, and texts.Pros: I like that I can get my work phone calls anywhere - my cell or home! I like that it emails me my faxes and my voicemails.Cons: It takes a long time to get set up and to transfer the phone numbers from our previous carrier. But after that, I think it will be smooth sailing!
Great product for property management call center Pros: Easy to use, instant notifications of incoming calls, all pertinent information included with message, good customer service Cons: The ability to call customers back from the app has a delay and poor sound quality, so I typically have to write down the number and call them back from a normal line. When I'm away from my desk and only have my personal cell phone, I prefer not to use it because I don't want tenants having my personal information, so this is the only main c... read more
"I love this product!" Pros: I like this product a lot! I love that I can use my computer for everything and not need to have a landline phone. I can fax from my phone and receive faxes. I can review everything and save it without ever needing to print it and wasting paper!Cons: I do not like that if I log into one computer with my extension information, I cannot then go to another computer and log in. I have to deauthorize the computer I was using, and authorize the new computer. This makes it difficult when switching betwe... read more
"This makes managing quality control for our scheduling department a breeze!" Overall: It has helped the training in our scheduling department tremendously! I have no complaints with this software; it has worked exactly as described and done exactly what I need it to do.Pros: I like how well organized and easily accessible the audio recordings are plus the recording quality is incredibly clear, which has helped tremendously in making sure processes and protocol are being implemented and executed properly.
"RingCentral recording has been a great tool for my business and very easy to use." Overall: Easy to use and I can use it even from my smart phone.Pros: Easy to use. You can find your recordings very easy even a person like myself who is not very tech savvy can use this tool without developing a headache.
We mainly use for faxing. It is easy to use/navigate; I really haven't had any issues. Pros: Simple to add contacts. You have the ability to have multiple extensions if needed. It is easy to tell where/who the faxes came from and you can respond simply by clicking on the number or contact it came from. You are able to create a cover sheet when uploading the needed file(s). You can easily tell if the full fax was received because it will show the number of pages that are supposed to have come through. Cons: A couple businesse... read more
"we use his for our office phones and for faxing, etc - " Pros: many many functions to do a lot of things - a lot of extras - getting calls forwarded to cell phones; sending email notifications that contain the messageCons: it is a voint venture between at&t and ring central and every time we call no one knows if we should be speaking with the ring central reps or the att reps - very confusing
"If you like it, then you should put a RingCentral on it!" Pros: I have just in the past couple weeks started using RingCentral for our office and the difference is night and day! We had been using an old Rolodex with business cards. That was copied onto an excel sheet. Everything had to be updated all the time and when it was updated, the entire staff would not always get the memo. With RingCentral, everyone's business contacts are updated simultaneously. We no longer have nearly the headaches we used to. If you have an off... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,116 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.