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RingCentral

4.6

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.64,117 reviews
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David C.'s profile image
David C. 
7 years ago

"Ring Central - Call Recording for Quality Assurance" Overall: This platform has been a true value to the organization. To customize the user profiles, quickly roll out new users/phones/softphones, and have all the bells and whistles of a major phone carrier, RingCentral has done a great job with this software. The call recording keeps us in compliance and is easy to download/retain recorded calls. 

Eva D.'s profile image
7 years ago

"RingCentral - Best phone system for your office" Overall: RingCentral Office is one of the best office phone systems available today. The Customer Service is outstanding, whether your setting up for the first time, or adding a new line to your office, the representatives are knowledgeable and friendly and happy to help. We have had an exceptional experience with RingCentral!Pros: Easy to use, great customer service 

Faye H.'s profile image
Faye H. 
7 years ago

"Review of services" Overall: The system works well for me. I do not have a large amount of faxes in or out. Initially, however, I found customer service response to be unresponsive. Learned how to use the system by trial and error. 

Monica H.'s profile image
Monica H. 
7 years ago

"Great alternative to the dinosaur fax machine of yesteryear" Overall: Super easy to use. Confirmation pages are nice. Would be helpful to have a screen print of the 1st page of your fax show up in the confirmation page so you can recall what you faxed to whom. 

Chris H.'s profile image
Chris H. 
8 years ago

"A good option" Overall: RingCentral is easy to use. Works great as a phone, although clarity and connection to data/Wifi can sometimes be less than perfect. I especially like the fax option, as I don't need fax often, and therefore would not want a fax unit taking up space in my office.Pros: Ease of use, fax machine built into appCons: Doesn't always provide a clear connection. Calls sometimes get dropped. 

Joey P.'s profile image
Joey P. 
8 years ago

"Not really what I expected" Overall: I have been paying for this service for a while. They keep telling me that it is a bandwith issue. I upgrade and still have issues.Pros: Costs less than some.Cons: Clicking, buzzing and dropped calls 

Heather C.'s profile image
Heather C. 
8 years ago

"Great product " Overall: Easy to navigate the system. Set up was simple. A lot of options and settings to customize to what you want. great customer service for any questions or concerns! 

Graham T.'s profile image
Graham T. 
8 years ago

Very Easy Digital Facsimile Solution Pros: Easy, easy, easy. Flexibility regarding sending .pdfs as traditional faxes. Cons: Nothing. Overall: RingCentral is a slick way to fill the need of a digital fax machine right on your desktop. If you are like me and prefer to create .pdfs as fax packages, RingCentral is for you. Simply input the fax number you are transmitting to, select whether or not you want to include a cover sheet (RingCentral makes it very easy to create a custom cover sheet on-the-spot for that particular fax)... read more

Tracy H.'s profile image
Tracy H. 
8 years ago

"Have used for several years" Overall: I have never had a problem getting support when there is a glitch. I love that I can "prove" that something was fixed when dealing with insurance companies because all of my faxes are right there.Pros: Ease of use.Cons: Have had minimal problems. Maybe 2x in 5 years. 

Frequently asked questions about RingCentral

How is RingCentral rated?

RingCentral has a 4.6 star rating with 4,117 reviews. 

When is RingCentral open?

RingCentral is closed now. It will open tomorrow at 9:00 a.m.