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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Easy phone system" Overall: Phones always work great, if there is ever an issue the customer support team is efficient at answering questions and finding a solution.
"Work OK for a while - Eventually had to switch to Grasshopper" Overall: Our small real estate office used this for over a year. The call forwarding and basic functions worked well. I could even make outbound calls from my cell phone which was nice. However, we grew tired of the difficulty we had with what should be a simple task. For example, changing the answering machine message for holiday hours. We would call support and get different answers from support about how to complete the task.Pros: It has all the basicsCons: S... read more
One of the best software Pros: Call forwarding option, customer service and notifications directly on my cell phone are biggest pros of this software Cons: Its works great but once or twice a week it shuts itself down with red lights on, we have to reboot our phones everytime when this happens but overall it is satisfying Overall: The best thing I like about ring central is I do not miss a single call from my office even when I am not on my desk. Call forwarding option on ring central gives me power to do other work in my of... read more
"Used it for years, excellent phone system with easy maintenance" Overall: This software is great. I love when software lives in the cloud like this. This stuff is fairly easy to set up, and we rarely need to log in for anything. I love how easy the app is to use and make calls. This is the perfect solution for freelancers who want the flexibility and power of a full fledged system.
"Seems like it should be user friendly" Overall: This seems like a great way to have a portable office and travel for work, work remotely etc. The problems I run into are 1) the desktop app crashing and having to restart everything 2) the annoyance of having to deauthorize other locations 3) having it ring on my cell phone after hours even though I have setup allowable office hour times in my account 4) finding the help I need in their forums/boards and 5) having it just plain not work sometimes. Seems like a great idea and ... read more
"My experience with Ring Central" Overall: It is very helpful, especially when I miss my calls. It alerts me by email to let me know someone called and left a message. I have only been with the company for a year, but like the tool.Pros: Everything, very helpful!!!Cons: I cannot complain.
"Works as it should and easy to use" Overall: A seamless way to record calls for quality assurance and training purpose. We actually used it in our office to listen back to sales calls of our reps to better analyze what the prospect said and how our rep reacted to it. It also helped us pick out missed opportunities.Pros: Seamless and easy to use. The quality of the recordings was good. Ring Central offers a large suite of communication tools. If yu are already using RC, this is a natural add-on.Cons: I am not a fan of RC's c... read more
"Love this for my small business!" Overall: I love having the ability for my customers to contact me through my web site by calling my 800 number and I get an email with the recorded message. Very easy to use!
"Always improving!" Overall: RingCentral has been very easy to use from the beginning and an extremely reliable product for our company. We also appreciate the fact that they are always adding new features and updates that make their product even better.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.