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RingCentral

4.6

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.64,117 reviews
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Andy H.'s profile image
Andy H. 
8 years ago

"Used it for years, excellent phone system with easy maintenance" Overall: This software is great. I love when software lives in the cloud like this. This stuff is fairly easy to set up, and we rarely need to log in for anything. I love how easy the app is to use and make calls. This is the perfect solution for freelancers who want the flexibility and power of a full fledged system. 

Melinda G.'s profile image
Melinda G. 
8 years ago

"Seems like it should be user friendly" Overall: This seems like a great way to have a portable office and travel for work, work remotely etc. The problems I run into are 1) the desktop app crashing and having to restart everything 2) the annoyance of having to deauthorize other locations 3) having it ring on my cell phone after hours even though I have setup allowable office hour times in my account 4) finding the help I need in their forums/boards and 5) having it just plain not work sometimes. Seems like a great idea and ... read more

Sonia R.'s profile image
Sonia R. 
8 years ago

"My experience with Ring Central" Overall: It is very helpful, especially when I miss my calls. It alerts me by email to let me know someone called and left a message. I have only been with the company for a year, but like the tool.Pros: Everything, very helpful!!!Cons: I cannot complain. 

Doug N.'s profile image
Doug N. 
8 years ago

"Works as it should and easy to use" Overall: A seamless way to record calls for quality assurance and training purpose. We actually used it in our office to listen back to sales calls of our reps to better analyze what the prospect said and how our rep reacted to it. It also helped us pick out missed opportunities.Pros: Seamless and easy to use. The quality of the recordings was good. Ring Central offers a large suite of communication tools. If yu are already using RC, this is a natural add-on.Cons: I am not a fan of RC's c... read more

Kathi K.'s profile image
Kathi K. 
8 years ago

"Love this for my small business!" Overall: I love having the ability for my customers to contact me through my web site by calling my 800 number and I get an email with the recorded message. Very easy to use! 

Stephanie R.'s profile image
Stephanie R. 
8 years ago

"Always improving!" Overall: RingCentral has been very easy to use from the beginning and an extremely reliable product for our company. We also appreciate the fact that they are always adding new features and updates that make their product even better. 

David B.'s profile image
David B. 
8 years ago

"RingCentral review" Overall: This is a handy product! The smartphone app adds a unique and useful tool too. We are a small business and the RingCentral system really help us.Pros: Good performance and optional tools selection. Professional-style tools for conference calls.Cons: The tools for syncing with Google contacts doesn't work properly. Also, the desktop app takes a long time to update the call log. If you miss a call, you have to look at the smartphone app to see who called. 

Jimmy G.'s profile image
Jimmy G. 
8 years ago

"A must have for anyone who deals in insurance or financial services" Overall: I started using the call recording to make sure that my employees were taking care of my customers and also to document conversations with customers.Pros: Works with no effort if you use the automatic call recordingCons: You have to make sure that it's turned in for all extensions. 

Samuel M.'s profile image
Samuel M. 
8 years ago

"Best Bang for your buck..!" Overall: I have used Ring Central for years and I have Never had a single issue with Features or Functionality. I love my Ring Central...!Pros: All Features are simple you use and my service has always been reliable.Cons: It's not free but it works excellent...! 

Frequently asked questions about RingCentral

How is RingCentral rated?

RingCentral has a 4.6 star rating with 4,117 reviews. 

When is RingCentral open?

RingCentral is closed now. It will open tomorrow at 9:00 a.m.