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RingCentral - Belmont, CA

4.8

Telecommunications
Belmont, CA

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.816,331 reviews

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Rey ..

on Birdeye

a year ago

Reps where knowledgeable and were able to resolve my issue fast. If there was one thing I would like to see improved it would be the AI chat. I kept trying to reach a live agent for help but I would get no response, only links that would not help me with the issue at hand.

Business response:

Thanks for your feedback, Rey ! We love knowing about your experience. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.

Manuel H.

on Birdeye

a year ago

Ring Central is awesome, the support is top notch. No issues than user error and when I call the staff listens, explains quickly!!

Business response:

Manuel! We're so glad to hear about your experience. We're focused on making sure we support our customers with care and consideration for their specific set-up and situation. Keep us updated on how we're doing! And if you'd like to share more, please reach out to review@ringcentral.com.

Julie S.

on Birdeye

a year ago

No problems, when everything runs smooth, and I don't have yet another thing to deal with, I'm happy.

Business response:

Thanks so much, Julie! Your feedback and experience are very important to us. If you're up for it, please reach out at review@ringcentral.com. We'd love to hear more!

Rhae

on Birdeye

a year ago

The last agent that I spoke to was able to resolve my issue. I’m impress that she called me back after our call got disconnected.

Business response:

Rhae, we're so glad to hear you've had a great experience! Thanks for sharing your feedback and taking the time. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.

Robert L.

on Birdeye

a year ago

I am not sure of which experience you are referring to but, all of my experiences Ring Central experiences have been acceptable. Robert

Business response:

Thanks for your feedback, Robert ! We love knowing about your experience. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.

Delafield F.

on Birdeye

a year ago

Prompt and helpful when I have questions.

Business response:

Delafield! We're so glad to hear about your experience. We're focused on making sure we support our customers with care and consideration for their specific set-up and situation. Keep us updated on how we're doing! And if you'd like to share more, please reach out to review@ringcentral.com.

Maria A.

on Birdeye

a year ago

The outcome was great. But took too long for number to port, the origin case worker dropped thd. All

Stuti G.

on Birdeye

a year ago

Had a good experience. The agent was very helpful and patient.

Business response:

Thanks so much, Stuti! Your feedback and experience are very important to us. If you're up for it, please reach out at review@ringcentral.com. We'd love to hear more!

Simeon C.

on Birdeye

a year ago

Clear call quality, service is good, trainer was good. Customized experience to meet our needs.

Business response:

Simeon, we're so glad to hear you've had a great experience! Thanks for sharing your feedback and taking the time. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.