RingCentral

Amber F 

on BBB

3 years ago

If it was possible to give a company zero stars I would. Similar to the other complaints, RingCentral's lack of customer service and inability to terminate service are the only thing this company should be known for. It is shocking that the BBB would give this company an overall rating of A+ given the hundreds of complaints and poor reviews.Verbal notifications of termination prior to contract ending were never noted to the account. When automatic charges continued after termination date, we were told that we could not end w... read more

Nicholas C 

on BBB

3 years ago

They auto-renewed a 2 year contract after a price change which is illegal, you can't do that, we were never informed of a price change and we wanted to cancel. They want to charge us an $866 cancelation fee for an illegal renewal of a contract 2 days ago, it's ridiculous. 

Patrick N 

on BBB

3 years ago

What a horrible company. Have been a ten year customer and they are scamming me for services they removed. Avoid them at all costs. Use Twilio or other honest provider. 

Fallon B 

on BBB

3 years ago

I have wasted 10 hours of my life in 3 weeks time so far trying to get the replacement doorbell I was guaranteed would be shipped to my home within 3 to 4 business days. I am currently on hold for my 7th time now waiting for the sub standard customer service team to obtain information of which Ive already been lied to on this call. Each time *** called in they have not told me the same story and have claimed to resolve the issue every time. One of the supposed supervisors **** loves to act as though hes fixed the issue, clai... read more