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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
The go to phone system for SMB. Pros: Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay connected with team members, prospects, and customers. Cons: This does not happen often but there could be a lag once in a blue moon. Overall: I was impressed with using RingCentral MVP functionalities.
Business response:
Walter, the Review Team appreciates you for taking the time to leave a review! We are happy you enjoy the diversity in device options and product functionality. Thank you for being a committed user!
Ring Central Review Pros: I like that I can call out of my cell phone not using my phone number to customers. Cons: I do not like that when I am not connected to wifi I drop calls Overall: I like that I can manage my calls from anywhere and call out not using my phone number.
Business response:
Jennifer, the Review Team appreciates your feedback! As VoIP calls need a reliable internet connection for optimized call quality, you'll experience poor connection when there is not a strong connection available. Call Continuation is available on mobile to switch calls from poor WiFi to your carrier to continue the call as a 3G/4G VoIP call. Learn more about call continuation here: https://ringcentr.al/3R7rRzz. In addition, here is an article regarding troubleshooting VoIP connectivity issues: https://ringcentr.al/44JvAq0. ... read more
Love this application for my small business Pros: I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell. Cons: Sometimes connection can be a bit spotty but overall im very satisfied
Business response:
Adrianna, thank you for sharing your great experience with us! We are happy to hear that you love using RingCentral MVP for your small business; the Review Team appreciates you.
Nothing beats RingCentral when it comes to call management Pros: Messaging , call logs, call recording , image sharing all play important rolls when it comes to scheduling. Our company has been running smoothly with the help of these features. Our clients and staffs get to communicate with us effectively and I love that about it. Cons: I love almost everything except for the fact that sometimes messaging just stops abruptly without warning. Maybe when a subscription is not renewed, or because of other technical issues that I... read more
Nothing beats RingCentral when it comes to call management Pros: Messaging , call logs, call recording , image sharing all play important rolls when it comes to scheduling. Our company has been running smoothly with the help of these features. Our clients and staffs get to communicate with us effectively and I love that about it. Cons: I love almost everything except for the fact that sometimes messaging just stops abruptly without warning. Maybe when a subscription is not renewed, or because of other technical issues that I... read more
Best for remote workers Pros: I was surprised that I could actually communicate with my team in the US while I am in Africa with just an internet access. The communication is flowless. Features like call recording, messaging. group videos, un reading a message, call log monitoring has reduced our company's operating costs. Lower overhead costs has helped our company increase its profits since we are a big team working remotely. Cons: Sometimes messaging just stops without a warning. It's irritating especially when you are in... read more
Business response:
Hey Debora, the Review Team appreciates your valued feedback! We enjoy hearing how our product impacts our users. If you would like to continue this conversation, please email us at review@ringcentral.com. Thank you!
"Best for remote workers" Overall: I work remotely. I believe it's easier for a company to afford remote workers than paying an on site worker, which is usually expensive. With Ring central, the company is able to cut down overall spending costs.Pros: I was surprised that I could actually communicate with my team in the US while I am in Africa with just an internet access. The communication is flowless. Features like call recording, messaging. group videos, un reading a message, call log monitoring has reduced our company's ... read more
"Ring Central" Overall: The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle. Phone system is awesome!!Pros: Love the control it gives us and the money we are saving from the local utility phone companyCons: I cannot think of any cons. Love all the features
"Great internet phone system for businesses" Overall: I have used this product for several years and find it super user friendly and convenient.Pros: I love that i can download the app and call any pts from my personal phone with my business number showing upCons: The thing i like least about ringcentral is the text message feature.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,133 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.