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RingCentral

4.6

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.64,139 reviews
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James B.'s profile image
James B. 
2 years ago

"A pretty good office phone system not cost effective at all!" Overall: See above. The only problem is cost and customer service.Pros: The main things this system does well; call routing, mobile access, voicemail, call transfers.Cons: This software takes a very long time to set up and get rolled out to the team. This is not cheap and only gets more expensive over time. Their customer service is terrible. I have to search to find out anything on my own. I have tired to schedule numerous meetings with my account manager and us... read more

Abigail A.'s profile image
Abigail A. 
2 years ago

"RingCentral- Saves Message and Play a Vital Role in Communication" Overall: It is helpful and beneficial in communication especially in my field of Health Care. It saves effort and helps attends to the information given in a secure way.Pros: The feature that I like in this software is that it could save detailed information even though the responder is not available, it will be attended to and saved as soon as possible. There is clarity and the information is secured.Cons: When the messages are all tallied and saved to the ... read more

Sally V.'s profile image
Sally V. 
2 years ago

" Good soft phone" Pros: We use ringcentral as a soft phone for our company, mostly to receive calls from different parts of the worlds. All the calls are rerouted to the same number for sales and technical support which makes it extremely convenient. Their app allows to access on the go as well.Cons: We cannot place calls, we can only receive them because their cost for international calls is too expensive. 

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

"Easy to use " Overall: I like it, it's easy to use, I like the interface and the colors the app use. It is really intuitive and the calls quality is nicePros: I like that you are able to call international numbers without a problem. Also the interface is really easy to use, you don't need any kind of previous training to use it.Cons: I don't like that when you answer the phone and it shows on the top of the app it hides the name of the person that is calling, you can see it before your answer but not once you are talking to... read more

April M.'s profile image
April M. 
2 years ago

"Great Product The RingCentral MVP is" Overall: Great, I am a happy user for now.Pros: The program is very user-friendly. It is much better than the last program my team used.Cons: Colors and locations on items are not the best. 

Casey S.'s profile image
Casey S. 
2 years ago

"ring central great company " Pros: the set up was a breeze and the system is very user friendly. I love that i have the ability to turn on and off our phones from anywhere!Cons: when you have something new integrated into the office there is always a learning curve, so i would say it went as smooth as possible. price always could be cheaper 

Sonya P.'s profile image
Sonya P. 
2 years ago

"Easy to Deploy Cloud Solution" Overall: Over all it was a great and easy experience. Phones came preprogrammed, softphone and mobile apps were easy to install and user. The configuration was easy as well. Tech support was responsive when using the portal. The porting process was easy and smooth. The only issue was when there was a reject it was hard to get the porting team to call back but email was effective.Pros: I found the deployment to be the easiest and the portal was also easy to use. the website had clear instructio... read more

Verified Reviewer's profile image
Verified Reviewer 
2 years ago

"Hassle free calling! " Pros: Easy to set-up and easy to use. I even liked the mobile application too.Cons: The chrome extension some times malfunctions. 

Ilanit M.'s profile image
Ilanit M. 
2 years ago

"Great product" Overall: RingCentral helps my business connect with customers and internal team members in a seamless, professional way. It's a great product and I highly recommend it.Pros: There are so many great features in this product. Call quality is excellent. I can easily communicate with my team in real-time and I can share files easily. I can track inbound and outbound calls very easily. It's easy to deploy. Both the desktop version and the mobile version are easy to use and work great.Cons: There really aren't any ... read more

Frequently asked questions about RingCentral

How is RingCentral rated?

RingCentral has a 4.6 star rating with 4,139 reviews. 

When is RingCentral open?

RingCentral is closed now. It will open on Monday at 9:00 a.m.