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We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Decent Meeting Software with Phone System " Overall: I so far have not had much issues with the software besides clients struggling to join screen share meetings for the first few times.Pros: They always have some type of promotion going on where you can sign on with a discount. Software has been pretty ease to use and adjust settings.Cons: I have had all clients struggle when signing on the first few times. This is because Ring Central prompts users to download the app to join the meeting. After waiting for a few seconds, ... read more
"One of the leading phone systems" Pros: Excellent for remote teams. Simple to use and integrate. The quality of the calls is great.Cons: Customer service needs to be improved a bit.
"Great Platform for Video, Phone and Messaging, Easy to manage and inplement!" Overall: It was a great complement to our contact center for a specific campaign and client, really great as we are getting to used with Ring central.Pros: Video Meeting and easy to share documents, really great and complete, lots of features and full report.Cons: To get more customized features you need to escalate plans, instead of just adding some features you could need without choosing full plan features and prices.
"Quality isn't up to par with pricing" Pros: Better reliability than the competitionCons: Pricing especially for small businesses is overpriced Customer service is hard to get help
Good to have on demand Pros: I like that I can call around the world with it. Cons: Can be improved and make the UI more responsive.
"Good VoIP System" Pros: Very easy to use and understand system.Cons: Sometimes has outages that can virtually shut down business.
"Ease of being mobile in/out of the office" Pros: RingCentral has enabled us to be mobile during the day and not having to sit by the phone all day.Cons: na
"Ring Central usage as Office Manager" Overall: all in all a great experience with the product and customer servicePros: Its easy to use and customer service is fantastic.Cons: Ive never had a problem using the application on mobile phone or online. I cannot thing of anything I dont like about it.
"Replace Landlines ASAP!" Pros: This is a great option to replace land line. I like that voice mails are sent to my email. i like that i can fax from it . I like that calls can be forwarded to my cell phone, this way i don't have to give my clients my cell number. its easy to conference with several people and to transfer calls.Cons: what i like least is that my current employer doesn't use this software yet. I am one of few remote workers and i have to use my cell.
RingCentral has a 4.6 star rating with 4,139 reviews.
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