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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Super Powerful System" Overall: My overall experience has been excellent. Same goes for all of our clients that have switched over as well. No complaints.Pros: Support system is great. Hardly any down time whatsoever. Also very price competitive. Strongly recommend this system to any organization looking for a highly reliable VOIP service.Cons: Like with any new phone system, there will be a learning curve but Ring Central has a great support and training system.
"Easy communication " Pros: Ring central has many features to communicate with the clients. It includes sms, fax, video calls, call conference features. The ring central dashboard allows managers to check employee metrics easily.Cons: As I work in the call center environment, I think there should be a feature to record outcome of my call. As for example, if the clients want me to call at a particular time, there should be feature to record that.
"Sensational and outstanding tool for unified communication." Overall: Ability to make HD video and voice calls. Ease to conduct online meetings.Pros: It's simple to send instant messages to my colleagues with this tool. It's enables me to make high quality phone calls.Cons: To make HD and clear voice and video calls,stable internet connectivity is a must to have.
"User Friendly and Reliable" Overall: I appreciate the many capabilities Ring Central Provides . I am able to text customers and they loved that they could communicate that way and attach images if needed. Love the ease of setting up meetings. Love being able to favorite people or groups and move positions. Options to add attachments or just paste an images is convenient. Gif feature is fun.Pros: Able to favorite people and/or groups, Mobile Capabilities, Text, and Ease of scheduling/attending meetings.Cons: I can't say that... read more
"Great product" Overall: Overall experience with RingCentral has been great. My team loves it as its a great tool that we use to collaborate.Pros: Ringcentral is a great product, its very easy to use, very convenient to communicate with individuals or teams, and the text feature is a great option with customers.Cons: There are no cons that I can think of as I'm very happy with the product.
"I Love Ring Central!" Overall: I love it, the GIF's are my favorite, it helps with team building and I enjoy making people laughPros: It's very easy use and really fun! Our sales team has alot of fun with GIF's and keeps work fun. Easy to use as wellCons: None, it's great. I enjoy how easy it is to use
"Another messaging platform" Overall: Have been using it for day-to-day communication with my team.Pros: Does the job, has all the basic functionalities required. Tagging, group text, replying, etc. Never crashed.Cons: Could have more features such as - showing previously sent links in the chat side bar. Search a particular conversation thread as in Slack. Takes time to load when opened.
Works for our 24/7 Prayer line and Prayer Team Pros: I most appreciate the ability to sequentially forward incoming calls, to notify me of missed calls, and to allow me to contact the team. Cons: It would be nice to have SPAM call identification and blocking. At least 50% of incoming calls are just SPAM or robocalls. Since it is imperative that a call for an actual prayer request be answered, and since even hang-ups need to be followed up, it would be nice to have a SPAM filter. To be honest, the fault does not really lie wi... read more
"It works, but not my Favorite" Pros: It works as advertised to have a business line, so that customers aren't calling my personal cell.Cons: Just didn't work well for our growing team and customer base.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open on Monday at 9:00 a.m.