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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"gets the job done" Pros: Fairly inexpensive tool and easy to get ahold of customer service and make any changes. If you're just starting out as a business I would recommend starting with Ringcentral before moving to the big guys.Cons: When you do get customer service, they aren't able to help you without asking a million silly questions. They end up helping you but it's just such a process.
"Best Choice Overall!" Overall: Setting up, implementing and daily use of MVP has been amazing. We come from a modular system that was at end of life and this is really a titanic step up. The users are really happy with the UX overall.Pros: RingCentral MVP lives up to its name. It's an MVP on all accounts. Super easy to use, great user experience, and incredible aggregate value for business operation.Cons: The team doesn't have a single complaint about the solution to date.
"Best Software for Collaboration & Instant Messaging" Overall: When our company made the change to a remote work environment in March 2020, this tool made it effortless for our team to communicate daily, and keep attending our meetings as usual. It reduced the amount of emails sent every day. It helped us stay human with the Gif, emojis so we can express feelings like in person.Pros: The easy features for daily work: searching, bookmarking, adding pins, creating notes and tasks.Cons: Nothing comes to mind. Like any new platf... read more
"Great Product for Work Use" Pros: This software combines phones and chat programs to make it easy to speak with collegesCons: The fact that it runs through the internet means there is a lag at times
"Great Product" Overall: I love using this product for calls. It is easy and efficient.Pros: I love using this product for calls. It is easy and efficient.Cons: It interrupts my work on the desktop when a call comes in.
Expensive Price for Mediocre Service Pros: Had soft phones, was able to connect to our existing VOIP phones, was a familiar brand to many people and IT people. Phone numbers were also fax numbers so it was easy to remember. Cons: Call center support people spoke English as their second language. There was often roosters doodling in The background of a call. Some calls were not recorded when all should have been and Ring Central couldnt tell me why. Our system kept having glitches and would never work the way we set it up. Ov... read more
"Bloated Software, Not at all Intuitive" Overall: Once we (finally) managed to get in contact with our rep, we had hoped to get assistance in consolidating our phone numbers -- we had 3x lines but only needed 1x. After asking all the questions necessary to confirm we were on the same page, we were handed off to two other support reps to handle the change requests. In turn, the additional lines were removed and then two others were added after the fact - effectively changing nothing(!). I tried to follow up with our represent... read more
"Full Communication Suite" Overall: My overall experience with Ringcentral is very positive. The purchasing experience was quick, helpful, and easy. Once we purchased the software, we had all of the support we needed to get started. We were up and running very quickly and training users was easy. I highly recommend the product.Pros: The best thing about the software is how intuitive and easy to use it is. They didn't try to reinvent the wheel and give you an interface that you've neever seen before. Everything seems to be pl... read more
"Good Service" Overall: Very convenient and serves it's purposePros: Very easy to use. Great options to use other than cell phone.Cons: I do not like the call recording feature.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open on Monday at 9:00 a.m.