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RingCentral

4.8

Telecommunications
Belmont, CA

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.817,874 reviews

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John L C.

on Birdeye

4 years ago

It took almost a year to get this resolved because the sales agent was not actively trying to resolve the problem, and when I called in she was the only person that I could contact. Only after months of trying to get this issue resolved and almost losing my account because of the issue not being fixed, I was finally routed to someone who knew how to fix the problem. And once again I am a happy user. One remaining issue, I was promised credit for the months that I was overcharged and to date it has not been issued..

Business response:

Thanks for your feedback, John L ! We love knowing about your experience. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.

Herman A. L.

on Birdeye

4 years ago

Tech support was efficient, helpful and had a good sense of humor. Very important. Good job.

Business response:

Herman A.! We're so glad to hear about your experience. We're focused on making sure we support our customers with care and consideration for their specific set-up and situation. Keep us updated on how we're doing! And if you'd like to share more, please reach out to review@ringcentral.com.

Jordan T.

on Birdeye

4 years ago

Great product. Responsive support. Fair pricing. What more could you ask for?

Business response:

Thanks so much, Jordan! Your feedback and experience are very important to us. If you're up for it, please reach out at review@ringcentral.com. We'd love to hear more!