This profile has been claimed by the business owner or representative.
RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Ring Central Virtual phone line" Overall: We have been using Ring Central for our office line for years. The service is great-just too pricey to use for our marketing team. We use the meeting service and faxing options for day-to-day operations as well as our 800# is through Ring Central.Pros: We use Ring Central for our main phone line. It has great features such as faxing services and meeting options.Cons: Ring Central is more pricey than other VOIP systems.
Works when it works. Pros: I like most how this software is very close to zoom , so not hard to navigate and use. I enjoy how it asking name before entering meeting so you could change it for different purposes or multiple users. Cons: It sometimes lags and has delayed start. Overall: Worth trying and user friendly
"Not the best option out there" Overall: We had to make the switch to a better, more reliable business phone option as RingCentral did not work for our growing companyPros: Easy-to-use interface. Good features, transfer options, text option etc. I liked the mobile app as wellCons: Frequent glitches, constant dropped calls, customer support not very helpful, sometimes transfers wouldn't go through.
"COMMUNICATIONS " Overall: we cancelled Ring Central due to not professions representative and tech support was badPros: we used ringcentral for answering service after hours for our medical office, the site is easy to useCons: all the features online were fine, it was time when the service was unavailable and patient's couldn't reach us
"Perfect product for a SME" Overall: Very pleased, it serves us extremely well. We have offices in the UK, Italy and the Philippines and can all use the conferencing tools and phone systems as if we were in the same office. We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.Pros: The ability to configure the platform as required to meet your business requirements. We use it to handle all inbound calls and can route them... read more
"A fine way to manage our office's phones" Overall: We've been very happy with our RingCentral Office experience over the past few years, and since moving the majority of the team to work from home, the ability to take calls through the desktop application rather than over the phones in the office has been a life saver for those that don't want to run wires all through their house or have the technical knowhow to get one of the office phones set up in their home office.Pros: I like the ability to see all of our incoming and ... read more
"RingCentral Office - Review" Overall: Overlal this allows anyone to have the flexibility to still do their work, but not be in the office directly.Pros: Being the majority of folks have been home for over a year now due to the pandemic this tool has come in handy because you are not at your office as you normally would be. It only you to be on the go and still receive phone calls from people.Cons: Even though I have the notifications set on for some reason I don't always receive the incoming call and way after the fact. So ... read more
"Best Hosted VOIP" Overall: We started with an outdated Avaya PBX that was difficult to manage. We moved for a short time to a small, local provider, but wanted a greater feature-set. RingCentral ticked all the boxes.Pros: Easy onboarding, great service, easy to use administrative controls. Best mobile app of any VOIP service.Cons: Outsourced support was occasionally problematic, but we only needed support for those rare, wild requests from users who had unrealistic expectations of how phones work.
"RingCentral has many great features" Overall: The system has robust features. That is great. When we have a problem the support is bad.Pros: RingCentral has many great features. We use it for phone, video, faxing and more. We switched from another VOIP provider and we saved 50% on our monthly fees and have way more features.Cons: We prefer Zoom over the video conference system they offer, which is a white label Zoom product but they appear to be migrating away. If you have a problem their customer support is terrible. We us... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.