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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Good for inner-office messaging but not for task management" Overall: I pretty much already said everything in my previous comments. This was already being used when I started working for this company so I don't know how it's measured up to people's initial expectations. But it is useful for messaging coworkers and discussing projects and other work-related topics. We use RingCentral meetings a lot. Not only does the entire office use it for our daily morning meetings, but it's also used a lot by individual teams to discuss... read more
"I enjoy the Call forwarding feature. " Overall: useful to call internationally, from your desktop. Call forwarding to a chosen phone where you can choose to pick up from desktop or chosen phone number.Pros: I found that RingCentral was easy to set up from my computer, there was no need for assistance. Listening to messages is set up well, on the computer. I most enjoy that if I'm out of the office I won't miss any calls because RingCentral can forward calls to my cell phone.Cons: No complaints so far, for the times I have u... read more
"Easy Document Processing" Pros: RingCentral makes it simple to digitally send faxes.Cons: A more streamlined app would be a great addition.
"Call, text, fax and conference from anywhere" Overall: The overall experience with RingCentral is very positive. The sales and implementation cycle was smooth. Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral. Using RingCentral now, we are able to reduce number of contracts, home grown systems, other vendors' system and unsupported systems in favor of cloud-based telephony. I am, and my company is, pleased with R... read more
"I wish it wasn't so convenient" Overall: It's great and I'm glad it's available. My company seems to trust it so I appreciate that. I started the job during the pandemic so I'm grateful I had this as an option.Pros: Rather than giving out my cellphone number to clients, my company offered RingCentral. It's really handy and perfect while I work at home. I can do everything I can with a cellphone.Cons: That people can get ahold of me. Just kidding. I don't like that I can't bulk delete voicemails. It's a handy feature to have... read more
"Seems a like Zoom copy without the Zoom features" Overall: Overall I was satisfied but wished it presented a true differentiation from Zoom.Pros: I liked the ease of usage. It seems to be able to accommodate large number of participants (50+).Cons: There are many features available in the version I was using. For example it was impossible to change the background. I thought I was using Zoom when using this product - there does not seem to be much of a product differentiation.
"Great software if you need phone lines." Overall: Overall, RingCentral does exactly what we need it to do for our business.Pros: Our business has over 50 offices and each office has multiple phone numbers. RingCentral allows us to have a database of all of our phone numbers, and also gives us access to features such as voicemail and call forwarding.Cons: We have noticed that occasionally there is a delay in the ringing, we believe from it transferring lines.
A bit difficult to navigate Pros: I use this software for our after hours coverage line. I find that it can be difficult to navigate and set up. Each week we have to update the information to forward calls to whoever is working on after hours coverage. With each app update the app changes drastically and makes it difficult to find the different options and tools I need. Cons: I wish the app updates did not change the look/overall use of the app so drastically. I just find that it isnt the most user friendly app. Overall: Ove... read more
"Excellent VOIP offering" Overall: Pleasent customer support and easy to setup devices.Pros: Very knowledgeable phone support, easy to deploy and solid infrastructure. I resell VOIP systems for a couple of different company's and ring central is on my shortlist. Excellent selection of features.Cons: I have not yet found any cons to this service.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.