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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Great communications software!" Overall: I love this and won't stop using this it has become essential now.Pros: This software is completely amazing and super easy to manage I also love how the group calls work use this for every meeting.Cons: Sometimes the only downsides would be the video lag in the calling but those are just minor inconveniences for a great software.
Good Experience Pros: Required through my company to stay in contact with our colleagues during the pandemic. Voices and video come in clear and super easy to join in. Cons: I dont have anything negative to say about this app. When using a phone however you only get to see up to 4 people. When using a computer you can see everyone who is participating. Overall: We are able to continue our weekly discussions through using this app.
"Router for work calls" Overall: Honestly I don't see much use for an app like this. If you're in sales like I am, people should have your private number so they can get a hold of you.Pros: It was nice that when my company number was called, it would rout to my personal phone to answer. It made it very helpful to keep on top of calls when out of the office.Cons: I had a lot of glitches with my use of this software. There were a lot of times where I wouldn't be able to answer calls. I would answer and it would say press one t... read more
"Makes remote work simple" Overall: I work from home, and have had exactly zero problems with RingCentral. It has been an optimal program, and even in this COVID-19 world, with all of the classrooms meeting digitally, we had no problems having our systems work.Pros: I love that RingCentral has so many components included. Not only do I have a work number, but I can make and receive calls from any device I have installed it. I don't have to have a physical desk phone to be a professional. I can also take calls on the run, eve... read more
"Good Provider Of Small Business Telecom Needs" Overall: Good for the small business that wants to present a larger front without having to outlay large capital expenditures for a PBX or other similar phone systems.Pros: If you are a very small business you still want to have the professional appearance of a larger outfit. Ring Central provides this, including giving the ability to have customers first go through a menu, then routing calls to any associate's location. You therefore need to give your clients just one number (... read more
"Not as easy to use as I thought" Overall: The product was sensationalized to be the perfect solution, but what I got was a program that was not user friendly. I was also very dissatisfied with product support. However, if these issues were addressed, it would be a perfect tool. The features, when functioning properly, are bar none.Pros: The software has a bunch of great options. For example, you can generate a number and access pin for conference calls and webinars, you can choose any area code for your direct line, and the... read more
"Convenient Calling Solution" Overall: Overall, we choose to use RingCentral to making completing and receiving phones calls from external partners easier for our employees. It effectively did exactly what we hoped. Made life easier and solidified an appropriate work life balance. No longer did employees need to give out their personal mobile phone numbers but they were able to use their RingCentral line that went to the very same device. The RingCentral app integrated nicely onto iPhones and made the experience quite hassle... read more
"Very useful" Overall: RingCentral office is a great software. If you want easier access to more phone lines or fax capability this is a reliable option.Pros: This software allows seamless fax and phone service for people who want extra capability for their businesses or personal affairs. You can easily scan and send fax to where it needs to be sent. Nowadays we dont have fax machines but this feature is great to use, you can send fax directly through your email.Cons: The product is overall very useful. The customer support ... read more
"Only wish I had learned of RingCentral sooner" Overall: RingCentral is the reason our little company is still in business. We had to send everyone home to comply with local COVID-19 non-essential business quarantine ordinance. Our business looks exactly the same to those calling our companyPros: Implementation is straightforward and logical. Tech support is outstanding, tech takes ownership of issues and resolves or shows user how to resolve issuesCons: The ladder to get to some of the features is a bit confusing until one ... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.