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We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"RC Review" Overall: Overall, Ring Central is a simple and easy communication tool that I would recommend.Pros: I have used Ring Central as a user for a little under a year. It is easy to set up and integrate with my other software. It has many features that I don't use, but love that they are available.Cons: Ring Central tends to be very glitchy. I do not use video usage because there is better software on the market for that purpose.
"Average phone system" Overall: Not too bad. The system has flaws that I wish would be correctedPros: I like the ring central faxing and desktop application. Super simple to use and user friendly. Also like the phone optionsCons: The system has bugs, I don't like how you transfer phone calls with it, humming noice on some calls
"RingCentral" Overall: Overall we have had a great experience with the softwarePros: Easy to set up and implement team members through 1 central software and provided a number to be contacted which connects to our own mobile or office extension. Records all calls to go back an monitor as needed as well and voicemails left. An isn't expensiveCons: We have not had any issues with the software or it's functionality. Depending on how many lines you need it can get expensive but we have not found that to be a problem.
"Easy communication tool" Overall: Overall a good product that works when it needs to.Pros: We use this for weekly calls with out of office folks. The software is free under a certain amount of time for the call.Cons: Video performance could be better, sometimes there are issues with certain parties being able to hear the audio when there are many groups on the call.
"Good application but not getting much use out of it" Overall: Good application, need for the application is just changing now that Skype, GotoMeeting, Webex, and personal cell phones abound.Pros: RingCentral is a well built application to manage desk phones for a small company. The forwarding to employee personal phone numbers while still maintaining a separate work phone number is greatCons: Nothing to not like about the software but unfortunately it seems that RingCentral is filling a need that is just less needed these d... read more
Great for internal communication Pros: Really great platform for internal company use. I used ring central at the doggy day care facility where I used to work. It was great to be able to communicate with my coworkers in a very fast pace environment where there's a lot going on. Able to search keywords to search for certain things in conversations. Cons: I don't really have anything bad to say about this platform. It's not the prettiest, but it's simple and that's a great thing. Overall: Positive overall! Great way to communi... read more
"Love love love" Overall: I absolutely love it. I use it to fax, keep up with team members when we can't be in the office and need to work from home.Pros: I really love the faxing feature! It is a life saver. All I have to do is scan a document to my email address from anywhere and I can fax. It automatically replies whether your fax was successful or not so you don't have to panic from not knowing if your fax made it to the sender. The second thing that I love about it is the chat feature. Everyone on the team can chat from... read more
"Lots of features - good value" Overall: good experience - not 100% reliable but most of the time it works great.Pros: VOIP has come a long way in the past decade and we use RingCentral for everything. I love being able to easily book a teleconference when I'm booking a meeting through Outlook, and have it automatically reschedule as I make changes. Also the ability to use one phone number for voice, text, and fax at the office and on mobile.Cons: The messaging tool, Glip, is not as user-friendly as competitors (e.g. Skype, ... read more
"Good experience with RingCentral" Overall: My overall experience was very positive and I would recommend this product. We switched from one of the "mature" competitors in the market so we were worried about a downgrade. This wasn't the case at all, and we have been very happy with the product.Pros: RingCentral was easy to use and required very little training. The Video Conferencing was very easy to use. I like the fact that it was integrated into Outlook, this is a must-have.Cons: We also used the IP phone feature of Ring ... read more
RingCentral has a 4.6 star rating with 4,139 reviews.
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