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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
"Equivalent alternatives exist at a significantly lower cost" Overall: Telephone auto attendants have become somewhat commoditized in their pricing. It's beyond understanding then that Ringcentral would undertake a pricing revision that tripled the monthly cost of their SaS to our company. Perhaps they're contemplating a merger/offering and attempting to boost their value short-term. I can't imagine that in the middle to long term many Ringcentral customers will accept the new pricing strategy when so many lower-priced equiv... read more
"Not for us, but a great tool." Overall: Positive, but the tool has a steep learning curve. Tons of features that you may not understand how to utilize.Pros: We had a complicated phone system and the inclusion of ring central helped streamline it. Tons of features.Cons: This is not a tool for just anyone to pick up and implement if they're organization is more than a few people. It was a bit overwhelming, despite being incredibly helpful. It's probably easier to use now.
"Good VoIP platform, but a little complicated" Overall: It's a solid platform, but the UI needs some work. I believe the platform has excellent potential.Pros: RingCentral has been around for a while. They have somewhat perfected the VoIP system, and added multiple things on top of itCons: The settings are complicated, slightly confusing, and cumbersome. The amount & location of settings for a full team gets out of hand quickly.
"No need for Fax machines" Overall: Overall it is very reliable and the fact I can fax something right from the computer is awesome and worth itPros: In our office we fax a lot of things so having this service has allowed multiple people send out fax all at once! super easyCons: Sometimes it is a little slow...Vendor have previously reported it taking 15 minutes for invoices to come in and incomplete faxes as well
"Great Phone System" Overall: Outbound calls to clients, taking inbound calls from clients, sending out messages.Pros: A really good feature that was very helpful was the mass text feature where I could just upload a bunch of numbers and send out mass texts.Cons: The only thing that could be negative is that it runs off your internet connection so if you don't have a good option for internet where you live than your phone calls will not be great.
"great product " Overall: very affordable and the ability to expand once the company growsPros: very easy to use and create custom settings for call forwarding to mobile devices the ability to have several voice mail greetings on file to chose fromCons: only problem with call forwarding is that you gotta answer the phone and then press 1 to accept the call
"Communicate Easily " Overall: Overall I think that Ring Central was a great value and saved our team a lot of time.Pros: Ring Central is a one-stop-shop that had a lot of useful features. The video conference invite provides all of the information that a participant would need.Cons: I had a few issues with 3rd party accessories working properly during conference calls. Voicemail to email did not work properly.
"ringcentral" Overall: Extremely happy with the overall experience with ringcentral office.Pros: Ring central has been a very easy to use and dependable software when it comes to our voip. Extremely happy.Cons: I wish we were able to put custom hold music for our customers to hear info about our company instead of music.
"One of the best phone solution companies I have used!" Overall: Great experience with Ring Central, and I think it's honestly a perfect fit for any business that needs a phone service to record phone calls with customers, have a grouping tree of who the calls go to, and overall sales in general. It is extremely powerful to be able to go back and listen to your call with a customer, and assess what you could have done better with someone more experienced in sales.Pros: There is a lot to say about Ring central, and 99% of it ... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,139 reviews.
When is RingCentral open?
RingCentral is closed now. It will open tomorrow at 9:00 a.m.